About the Role

DoorDash’s mission is to grow and empower local economies. Through intelligent, last-mile delivery logistics, DoorDash empowers Dashers to connect people with the local businesses they care about -- helping grow businesses and the communities that support those businesses, while helping unlock financial flexibility and freedom for millions of people across the world.

In this role, you’ll work closely with the Director of Dasher Audience Marketing, Strategy & Operations, Dasher Experience, and Insights to acquire, engage, promote, and celebrate Dashers on the platform. These programs will accelerate acquisition, activation and loyalty with Dashers, but ultimately across all DoorDash audiences. This is a truly unique opportunity to help define and shape a fast-growing, global brand for millions of Dashers (and prospective Dashers) around the globe with the mission of “delivering good by connecting people and possibility."

What You’ll Do

• Understand our Dasher Brand Health metrics, NPS, and Retention
• Support the creation of an industry-leading partnerships portfolio and help drive awareness to the available offerings
• Work closely with the Policy team, Dasher Experience, and DCC to engage regularly with Dashers on the platform and help bring their stories to life
• Work closely with Growth and S&O to develop clear and cohesive messaging around expectations when on the platform - from initial onboarding to potential offboarding
• Use a data-first approach to optimize campaigns against our goals, improve retention and satisfaction, and drive results
• Create regular internal reports to track campaign, communications, and promotion performance

About You

• You are incredibly strategic - you understand the impact of your decisions for the short and long term, and you can manage both high level strategy and detailed execution
• You are highly organized - you can efficiently manage multiple tasks and responsibilities
• You are a team player - you have the ability to collaborate effectively with cross-functional team members within the company
• You are comfortable with creativity, and analytics - you can brainstorm campaigns idea, and do the analytical work to prove their efficacy 
• You have a keen attention detail - you can connect the dots across strategies to ensure we are aligned and in lockstep across teams and efforts to deliver a consistent experience for our stakeholders

Qualifications

• BA or equivalent work experience
• 2+ years of professional experience in marketing or operations in a corporate or startup environment, 1099-business-model experience preferred
• Thrive in a self-starter, fast-paced and changing environment
• Experience identifying, diagnosing and solving ambiguous problems
• Creative sense and good design taste
• Strong writing and communication skills
• Fluency with data - including market/segment sizing, forecasting, and working with analytics to understand efficacy of campaigns after the fact
• Dashing experience a plus!

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.