Senior Manager Content Marketing

| San Francisco | Remote
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Zumper is on a mission to make renting an apartment as easy as booking a hotel. With 70 million users (1 in 3 US adults) and 150 million visits, we are empowering people to rent smarter. Our success has generated support from top-tier investors for a total of $140m in funding (Series D). We realize that changing the way the world rents requires passion, bold ideas, and bright minds. Join us and build the future of renting, Today.

 

About This Opportunity

We’re looking for a Senior Manager Content Marketing to join our Growth team. This role reports to our Senior Director of Growth. This role works across growth and marketing teams to ensure that we’re developing the right type of content to meet our company objectives.

 

The ideal candidate has a strong intuition for content that will resonate with their target audience. You have a wide range of skills and can strike the right balance between creativity, critical thinking, and editorial chops.

 

What You Will Do

  • Create and maintain a content roadmap for renters and landlords
  • Work with channel owners across, Social, PR, SEO, and email to distribute content
  • Analyze content performance and use insights to produce better content and stay ahead of market needs
  • Collaborate with data analysts to use our data to produce content pieces reinforcing our thought leadership in the industry
  • Set objectives and KPIs for content and measure their effectiveness on SEO, awareness, impressions and conversions, website visits, and attribution, etc.
  • Short-form and long-form copy
  • Build up a team of external writers and manage content pipeline
  • Use market data to develop content themes/topics and execute a plan to develop the assets that support a point of view
  • You’ll be accountable for traffic growth numbers as they relate to content
  • Ensure all content published adheres to our tone of voice guidelines
  • Provide Editorial oversight and editing of content

 

Who You Are

  • 8-10 years experience building, managing and running content strategy
  • Good track record for managing content strategy with a campaign-based, insights-led approach—and a portfolio to back it up
  • Experience building content strategy that map to performance metrics
  • Management experience running remote teams
  • A creative mind that can connect business strategies to content strategy
  • Proven editorial skills; outstanding command of the English language
  • Skilled at both long-form and short-form content creation and distribution strategies and tactics
  • A fast learner able to write on a variety of topics, qualitative and quantitative
  • Familiarity with Wordpress or other CMS systems
  • Familiarity with analytics tools

 

What We Offer

  • 401k plan + 3% company match
  • Stock options
  • Great Medical, dental, vision insurance options with 90-100% premium coverage
  • FSA, HSA, Life insurance, and Long-term Disability insurance
  • Up to 12-weeks of paid parental leave
  • Flexible vacation policy - work hard and take time off when you need it
  • Health & wellness credits and hosted meditation sessions
  • Home office set-up and internet reimbursements
  • Group training and individual professional development support
  • Team activities, game nights, and happy hours
  • Weekly insight into company metrics
  • Employee Resource Groups (Black Lives Matter at Zumper, Out at Zumper, and zWomxn) that create safe spaces for candid conversations

 

Life at Zumper

Zumper HQ is located in the heart of downtown San Francisco, next door to the iconic Transamerica Building. With offices in Chicago, New York, Providence, and Scottsdale, we are lucky to have 200+ team members across the US.

 

We care deeply about diversity and inclusivity. We are fostering an environment that celebrates individuality and enables you to be your best self. As an equal opportunity employer, we welcome all applicants regardless of gender identity or expression, sexual orientation, national origin, religion, marital status, veteran status, age, disability, or race. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, to perform crucial job functions, and to receive equitable employee benefits. (Please contact us to request accommodations).

 

We are proud to have been awarded Inc. Magazine's 2019 Best Places to Work and SF Business Times' 2020 Best Places to Work and 2019 Bay Area Workplace Wellness and Builtin's 2021 SF Best Places to Work and 2021 SF Companies with the Best Benefits.

 

Please note

Zumper does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, Zumper employees, or any other company location. Any submittals without a prior signed agreement will become property of Zumper.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SalesforceCRM

Location

Zumper HQ is located in the heart of downtown, next door to the iconic Transamerica Building - just an 8 min walk from the Montgomery BART station.

An Insider's view of Zumper

What are some social events your company does?

Virtual happy hours, weekly meditation, fitness challenges, Netflix watch parties, game nights, and coffee chats. My fave is a learning series called "Roomiez teaching Roomiez". It highlights our employees' hidden talents from tie-dying t-shirts to producing Tik Tok videos. It's really fun and informative.

Tina

VP People

What's the biggest problem your team is solving?

Since there can be thousands of potential apartments to rent, we are constantly trying to improve the search experience for our renters by surfacing the most relevant content. When done right, good personalization balances removing the noise of irrelevant content and exposing users to things they might not have found on their own.

Mattie

Data Scientist

How does the company support your career growth?

My career is fueled by Zumper’s fast-paced culture and abundance of ownership. Here, I am empowered to be empathetic, communicative, systematic, and resilient. Who I am today is a testament to the trust and nurturing I received from the team – having started as an intern, I am now giving back through leadership and frameworks of my own invention.

Wandi Liu

Senior Product Designer

How do your team's ideas influence the company's direction?

Our Finance team plays a critical role when it comes to assessing and directing company strategy. We are heavily involved in reporting on KPIs, performing analyses on key strategic initiatives, making recommendations on resource allocations all while effectively managing the runway we need to execute on our vision.

Khaled

Chief Finance Officer

What makes someone successful on your team?

I love being on the growth team because everyone is willing to help each other succeed. Whenever I’m having an issue or need a different perspective, I know I could go to any one of my teammates and they would take time out of their day to support and collaborate with me.

Crystal

Senior Manager, PR

What are Zumper Perks + Benefits

Zumper Benefits Overview

We equip you with everything you need to lead a fulfilling life in and out of work. Set yourself up for personal and professional success.

Culture
Volunteer in local community
Zumper is committed to giving back to our local communities by partnering with Miracle Messages to help the homeless find their lost loved ones and collecting provisions for the SF Marin Food Bank.
Partners with Nonprofits
We support non-profits that provide growth and mentorship to young adults/future leaders including internships through Girls Inc. and sponsorships with Black Girls Code and Red Hook Initiative.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We provide unconscious bias training for interviewers involved in the hiring process as well as employees and managers during the performance review and promotion cycles.
Diversity manifesto
Diversity Employee Resource Groups
With our Employee Resource Groups (Black Lives Matter at Zumper, zWomxn, and Out at Zumper), we foster safe spaces for inclusive and candid conversations.
Hiring Practices that Promote Diversity
We follow Rooney Rule & interview at least one diverse candidate per role before offer. Our recruiters source talent to ensure the pool reflects diversity across gender, ethnicity, age, background.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
For difficult times, our employees rely on our Employee Assistance Program which includes 24/7 crisis consultation, counseling sessions for stress, financial, legal needs, or online learning modules.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We match 401(k) contributions dollar-for-dollar up to 3% of annual base salary and up to the IRS 402(g) limit ($19,500 for 2020).
Company Equity
All employees receive options from their first day of work. Additional equity can be rewarded after performance reviews and through company initiatives like our employee referral program.
Child Care & Parental Leave Benefits
Generous Parental Leave
Up to 12 weeks of leave for the birthing parent and 8 weeks of leave for the non-birthing parent (or for bonding with a child through fostering or adoption).
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
We encourage you to work hard and take time off when you need it. Plus with our Flex Holidays, you can take time off to celebrate the holidays that mean most to you like Diwali & Chinese New Year.
Paid Volunteer Time
16 hours per year of paid volunteer time to support educational, environmental, community-based activities or programs, nonprofits, or peaceful demonstrations.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Wear what is comfortable to you - from casual jeans and hoodies to the occasional business casual dress or slacks.
Commuter Benefits
Pre-tax commuter and parking benefits when traveling to/from office locations.
Company Outings
Stocked Kitchen
In the office, enjoy unlimited snacks, kombucha, cold brew on tap, and Bevi on-demand flavored water.
Some Meals Provided
Happy Hours
San Francisco (HQ) hosts weekly Happy Hours to celebrate birthdays/anniversaries and enjoy some friendly competition over a hosted game.
Fitness Subsidies
$65 per month for fitness classes, wellness apps, or gym equipment.
Home Office Stipend for Remote Employees
While we work from home, employees are eligible for help with home office equipment and accessory setup.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Bi-weekly company-wide Ask Me Anythings (AMAs) plus Bi-weekly engineering AMAs.
Cross functional training encouraged
Promote from within
Time allotted for learning
Every quarter we reserve time for employees to participate in company-wide training. Currently, our employees are taking 8 weeks worth of Diversity & Inclusion training/workshops.
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