Senior Manager Marketing Planning and Strategy
PagerDuty is interviewing, onboarding, and working 100% virtually at this time. As we look to the future, we plan to be ‘distributed by design’, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working.
Overview
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 13,800 customers and 700,000 users worldwide, including 60% of the Fortune 100.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities.
We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
As we scale for PagerDuty’s next phase of growth, we are looking for a Senior Manager, reporting to the Senior Director of Marketing Planning and Strategy. Partnering with the CMO, marketing leaders and other cross-functional leaders, you will help shape our marketing strategy, improve our marketing planning process, prepare materials for executive level discussions and drive key strategic and operational projects. You will play a key role in deriving insights from our marketing data.
You will be responsible for helping executives and marketing management make data-driven decisions by providing a rigorous weekly forecast and explanations of key drivers of business performance. You will develop hypotheses on opportunities to improve our business, lead ad-hoc analyses to validate these hypotheses, and synthesize actionable recommendations back to our marketing leaders.
You will work closely with Marketing Ops and Finance teams to drive marketing reporting for C-level and board-level audiences. Together, you will coordinate resource allocation throughout the year to achieve the highest ROI.
The ideal candidate will have exceptional analytical and problem-solving skills and a proven track record for working well across teams and with external partners. The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization. We're seeking a self-starter who can recognize where processes can be improved and who will take the initiative to improve them.
- Support strategic and operational initiatives, bringing insights for action, analyze business drivers, identify improvement opportunities, develop action plans and enable continuous improvements in our business and operations.
- Manage analyses and projects, such as KPI projection and target setting for the marketing team, in collaboration with Finance and Sales Ops.
- Collaborate across business functions (marketing, product, sales, finance, legal, people, etc.) to gather the right information, prepare business cases, co-create deliverables, accelerate execution and unlock value.
- BA or BS degree
- 5+ years’ experience in management consulting, strategy, or finance.
- 5+ years of analytical and problem-solving skills: deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision making.
- Proficiency in Excel and SQL
- Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing.
- Strong project management skills
- Ability to mobilize cross functional teams towards a common goal.
- Experience working in high-growth, performance focused environments.
- Software / SaaS industry domain experience.
- Experience working with marketing-related project.
- Can work effectively across a geographically dispersed team.
- Strong ROI focus and ability to articulate goals and results.
- Entrepreneurial self-starter who enjoys working in a fast-paced, innovative high-growth environment.
- MBA Degree
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty Offers
We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports all of our people and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
About PagerDuty
PagerDuty is a digital operations management platform that empowers the right action, when seconds matter.
For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.
At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all hands calls, learning & development programs, bi-annual hack weeks, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone. Learn more on Instagram, @pagerdutylife.
Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, parental status, veteran status, disability status, or other characteristics protected by applicable laws.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.PagerDuty uses the E-Verify employment verification program.