Senior Manager, Title Marketing

| San Francisco | Hybrid
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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About The Team

We are seeking an experienced leader who is passionate about data analysis to join our Title Marketing team as the Senior Manager. This hire will be tasked with leveling up our approach to achieve big picture business goals while spreading awareness and build buzz for the most important series on the platform. This is a meaningful role as we seek to use our unparalleled library of anime content to grow our top of funnel and deepen engagement in the mid-funnel.

This role requires someone with a deep data analysis capability - partnering with cross-functional teams to develop campaign strategies that use our slate of new and catalog titles to achieve business goals. Our Senior Manager will have proven success in mining for campaign opportunities across a variety of data sets. They will be self-motivated, capable, a clear communicator, with a passion for data focused campaigns and results. This individual will be responsible for channel strategy across all Title Marketing titles, as well as cross-title initiatives globally.

The Senior Manager, Title Marketing will report to the Director of Title Marketing, and will work towards scaling with quality and integrity. They will serve as a leader and team representative across our marketing team and in collaboration with other departments globally. We are looking for a strong culture fit with the knowledge and excitement to help us take anime, and Crunchyroll, to new global levels of awareness!

A day in the life of our Title Marketing Senior Manager (Responsibilities)

  • Lead the process of data analysis to identify strategic opportunities to achieve overarching business goals via Title Marketing in partnership with Business Intelligence and Content Strategy. Establish metrics for success, develop campaign frameworks, and judge performance of campaigns.
  • Develop a deep understanding of the Crunchyroll content offering, and the Crunchyroll audience, to identify campaign opportunities for audience expansion.
  • Lead development of long term full funnel initiatives, which will span multiple quarters and international markets. Lead the top/mid funnel campaigns, including creative strategy and internal creative production. Partner with User Acquisition Team on lower funnel campaigns that reap the benefits of upper/mid funnel investments.
  • Lead channel strategy for all Title Marketing-supported series (Up to 4/quarter + cross-title campaigns) - using content strengths to achieve both strong viewership and strategic objectives. Partner with Title Marketing Managers to ensure individual title campaigns are strategically built to achieve these objectives.
  • Handle the paid media budget for cross-title campaigns. Brief paid media team (and potentially agency partners) to develop media plans. Analyze post campaign results to optimize future campaign strategy and creative development/production. Report findings quarterly to greater marketing org.
  • Support Title Marketing Director during content pitch phase, delivering fresh media and creative ideas that prove to our partners that Crunchyroll is the best home for their content.

About You (Requirements & Skills)

  • 7+ years of proven experience in marketing and/or media strategy, with prior experience project managing across teams, carefully deploying budget, and leading data analysis across both US-based and international audiences.
  • Consistent track record of leading cross-functional efforts, running the timeline and process with multiple teams and partners.
  • A passion for using analytics and data to build campaign frameworks that achieve key business objectives.
  • Comprehensive knowledge of social media platforms, including influencer marketing.
  • An inspirational presentation style - with the ability to influence multiple teams to align around common goals.
  • Just as comfortable with marketing to international audiences as marketing to American audiences.
  • You’re at the cutting edge of marketing technology, strategies, and trends.
  • Ability to define processes and possess strong problem-solving skills.
  • Strong grasp of brand strategy - and the ability to develop marketing messages about a product/series that ladder up to the master brand.
  • Most comfortable in the top/mid-funnel - but can speak the language of the lower funnel.
  • A focus on paid campaigns, but an understanding how to extend those campaigns to PR, O+O, and social media.
  • Respect for anime and its lifestyle and culture, familiarity with fandom communities.

Bonus Points for:

  • Knowledge of anime and/or fandom communities.
  • Experience marketing a subscription service or entertainment or digital media brands.
  • Experience working with international teams, across time zones.
  • Experience with pop culture events ecosystem.
  • Experience with leading original and/or licensed content marketing.
  • Experience with Wrike or similar project management tools.

Benefits: San Francisco Office

  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Support program for new parents
  • Catered lunch 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime 
  • Fuel Passion - Understanding fandom makes us better at what we do
  • Champion Change - We’re agile and see change as an opportunity to lead by example
  • Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
  • Elevate Anime - We’re showing the world how special anime is

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • SendGridEmail

Location

444 Bush St, San Francisco, CA 94108

An Insider's view of Crunchyroll

What’s the vibe like in the office?

Crunchyroll’s workplace environment helps create lifelong colleagues and has an unmatched culture of passion. Between socials, team-wide Japan trips, game nights, and professional conferences, I’ve met some of the most fun and talented people here.

Terry

GM of Games and Head of 360

How does the company support your career growth?

Even when opportunity doesn't knock, this team will build a door. The spirit, tenacity, & genuine, energizing joy this team has for our work, our mission, & our fans make it impossible not to grow. It's amazing to see our vision go from an imagined thought to something real that delights people around the world.

Mae

Associate Manager, Social Media

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Summer hours
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Free premium access to Crunchyroll & Funimation Digital Library.
Employee discount to eCommerce store.

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