Lattice is on a mission to build cultures where employees and their companies thrive. In an age where innovation is happening all around us, there's commonality – people are driving these changes. We offer a solution that helps companies put employees first. Lattice is a people management tool that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. Since launching in 2016 we have grown to over 2,000 customers globally, including brands like Slack, Reddit, Glossier, and Asana.

The Role

You will own our Marketing operations efforts. You will work with leaders in Marketing to oversee our marketing operations, processes, and workflows. You will work closely with Sales, Marketing, Finance, and Operations leadership on strategic decisions and execution to ensure we are maximizing revenue with a smoothly and efficiently run Marketing engine. 

Responsibilities:

• Lead our Marketing Operations efforts, managing a team and a roadmap that will allow us to drive excellence in our Revenue organization and to build toward our future go-to-market efforts
• Partner with the CMO, CRO, Ops leadership, and their teams to optimize our existing programs, as well as identify, implement and launch new strategic initiatives
• With Finance and Marketing leadership, ensure that our Marketing programs are operating productively and efficiently
• Work with our Data team to build and maintain our marketing analytics covering attribution, full-funnel conversion, campaign effectiveness, web traffic, and more
• Oversee the operational aspects of campaign preparation and attribution
• Work cross-functionally to develop a holistic sense of our revenue funnel from marketing through closed won
• Oversee our Marketing technology stack and the related workflows and processes, ensuring our existing processes are well-supported and that we are building for the future

Qualifications:

• You have a well-rounded understanding of typical marketing and sales processes and team structures at SaaS companies
• You have experience with both inbound and outbound driven GTM motions
• You have experience developing and communicating key metrics and success criteria across marketing programs
• You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast-moving environment
• You have a proven track record of forming collaborative relationships with senior leadership while navigating competing priorities and managing expectations
• You have experience overseeing or architecting an internal technology stack serving key stakeholders
• You have 3+ years of management experience
• You have 7+ years of experience in sales operations, marketing operations, business operations, or a similar role

Why Lattice 

• Help make a difference in the culture of fast-growing companies around the world. Lattice helps 2,100+ companies around the world make sure their employees are engaged and performing at a high level.
• Great product makes marketing’s job a bit easier! Lattice is #1 rated on G2 Crowd (4.6 stars) for performance management
• Lattice is one of the Best Places to Work in the Bay Area! 
• While we’ve raised $94 million from investors such as Tiger Global, Shasta and Y-Combinator, we’ve grown sustainably and have plenty of runway to weather any potential future macro volatility
• Work with an A+ smart, passionate, and genuinely nice marketing and sales team. 
• We take culture very seriously - we encourage and promote professional growth and development - it’s part of our DNA!
• Competitive salary, equity, and benefits 
• A hybrid remote / in-office work environment once we go back to the office (3 days in the office a week)
• Flexible vacation/time-off policy