Social Media Manager

| San Francisco | Hybrid
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About the role 

We’re looking for an experienced Social Media Manager to help with content strategy, creation, and leading the publishing across all of Chime’s social media channels. The Social Media Manager will work collaboratively with the Brand Marketing, Growth, Design, Product, and Member Services teams. Success in this role means creating compelling stories informed by data to maximize reach, grow audiences, and drive measurable impact for the Chime brand across all social channels. You will report to the Senior Social Media Manager.

In this role you can expect to

  • Develop and maintain Chime’s social media channels (Instagram, Twitter, Facebook, LinkedIn, YouTube)
  • Generate a diverse pipeline of social media content,  effectively crafting them in the look and feel as well as voice and tone of the brand
  • Collaborate with Content Marketing and Design to translate blog content for specific social channels
  • Execute data-driven social campaigns, promotions, and strategies to increase digital word-of-mouth referrals and online share of voice
  • Monitor and analyze conversations across key social media channels and collaborate with the Social Media Community Managers to prepare monthly reports to update brand and growth teams on insights and opportunities
  • Foster relationships and conversations with influencers, and expanding our strategy on how we share member stories
  • Find opportunities in our existing social media channels, as well as exploring new channels

To thrive in this role, you have

  • A strong passion for social – understanding how to integrate cultural trends without making it feel forced or out of pocket
  • The belief that words matter and you pride yourself on your writing and stylistic sensibility. You bring your exceptional writing, grammar, and creative copywriting skills for social content and bring our it to life with your quick wit that’s on-brand, on-point, and sometimes, on the fly
  • Skills of a natural storyteller, have experience building editorial calendars independently, and have a passion for crafting stories through words, pictures, and video. You have a keen visual sense, an eye for detail, and mastery of both technical and aesthetic best practices for images and video across top social platforms
  • A mission-driven and naturally member-obsessed mentality. You lead with empathy and make it a mission to use social media as a means to educate, motivate, and build a community
  • A knack for being entrepreneurial, self-directed, resourceful, and able to succeed with minimal guidance. You bring 4-6 years of experience in hands-on social media marketing/community management; 2-3 of those being in a fast-paced tech environment
  • Proficiency in social media publishing, listening, and measurement tools. You also have basic knowledge of link creation for social tracking and attribution
  • Proficiency with Photoshop and have experience with Figma, Jira, and Sprinklr

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We've built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. We've raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others. 

What we offer

  • 💰  Competitive salary based on experience; medical, dental, vision, life, disability benefits, as well as a 401k match. 
  • 📝  Quarterly stipend to take care of necessary work from home supplies 
  • 🏝  Flexible vacation policy and company Take Care of Yourself Days 
  • 🖥  Virtual events to stay connected to your fellow Chimers. Think cooking classes, music festivals, mixology classes, paint nights etc., and delicious snack boxes too!
  • 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service.

We know great work isn’t done alone. We’re building a team of individuals to Chime in with their different strengths to benefit our employees and members. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • React NativeLanguages
    • ReactLanguages
    • RailsLanguages
    • GraphQLLanguages
    • React.jsLanguages
    • ElixerLanguages
    • HTMLLanguages
    • CSSLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • Adobe After EffectsDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • MailChimpEmail
    • BrazeEmail

Location

San Francisco, CA 94108

What are Chime Perks + Benefits

Chime Benefits Overview

Our benefits philosophy is guided by supporting Chimers’ wellbeing in four key areas - physical, emotional, financial, and social. This encompasses everything from physical and mental health services for you and your family to a matching 401k plan with access to financial advisors and legal advice. We team up to offer inclusive events where Chimers can connect and grow, thoughtfully choose food vendors and office accommodations (including a flexible work model), and schedule company-wide Take Care of Yourself Days that give all Chimers at least one extra paid day off each month. We continuously add and enhance these benefits year-round.

Culture
Volunteer in local community
Chimers volunteer their time, talent, and energy to support causes they care about using our volunteer portal. Activities are also organized through our Chimer Resource Group Program.
Partners with nonprofits
Chime supports nonprofits year-round, focusing on financial literacy, economic empowerment, social justice, and disaster relief. Chimer Resource Groups also partner with nonprofits that matter to them
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Chime provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
We partner with ReadySet for company-wide equity training, with a focus on allyship and anti-racism.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CRGs (Chimer Resource Groups) include AfroChime, PacifiChime, Chimigos, ChimeHers, Chimmigrants, OutChime, and DiversiChime. Chimers are compensated for their work as leads of these CRGs!
Hiring practices that promote diversity
Recruiting team members and hiring managers complete training on inclusive hiring practices with ModelExpand.
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Chime employees can contribute annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Join Chimers in a daily plank challenge! Chimers also ride together on Peloton and have Slack channels to coordinate rides and other workouts.
Mental health benefits
Chime is partnering with ModernHealth to provide Chimers with mental and behavioral health resources.
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
We provide up to 16 weeks of parental leave for the primary caretaker. Chime also provides 16 weeks of leave for the secondary caretaker.
Family medical leave
Adoption Assistance
Chime offers both adoption and fertility assistance through Maven, reimbursing Chimers up to $10k each year.
Restricted work hours
Almost every month, Chime provides Chimers with a day off to take care of themselves.
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Home-office stipend for remote employees
$500 when you initially start with Chime, and $250 per quarter after.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Personal development training
Virtual coaching services

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