Sr. Manager, Marketing Operations

| South Bay | Hybrid
Sorry, this job was removed at 11:04 a.m. (PST) on Wednesday, February 24, 2021
Find out who's hiring in South Bay.
See all Marketing jobs in South Bay
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

At Clari, we are at the forefront of AI and automation to help companies make better business decisions and improve sales execution with real-time access to actionable analytics and predictive insights. We have been declared as a must-have in establishing revenue confidence for customers during unpredictable times. We're continuing to innovate, collaborate, and push the limits to build the only Connected Revenue Operations Platform and is used by over 100,000 marketing, sales and customer success professionals across 170 countries. Customers include market leaders like Okta, Zoom, Medallia, Adobe, and Atlassian, and hundreds of others. Together, we help others realize their fullest potential by transforming their revenue operations to be connected, efficient, and predictable.

As the Sr. Manager, Marketing Operations, you will own all processes and execution in relation to marketing automation (Marketo), marketing technology stack optimization, as well as lead, contact, opportunity workflow as well as attribution analytics (Bizible and Tableau) to help Clari improve marketing ROI. Reporting to the Director of Growth Marketing, this role will work with and collaborate cross-functionally with stakeholders within Clari’s revenue and operations teams.

Your job will be to track ROI of our marketing activities and investments identifying key metrics to deliver actionable insights on our marketing performance and contribution to pipeline.

About You

  • You have 5+ years of Marketing Operations experience
  • You have been responsible for building / maintaining lead lifecycle from scoring, to enrichment to routing
  • You have advanced proficiency with Marketo (Marketo Certified preferred) and intermediate to advanced proficiency with Salesforce
  • You have knowledge of analytics and attribution tools like Bizible (Preferred) and have strong analytical capabilities /problem solving skills and the ability to translate quantitative data into actionable recommendations
  • You have experience in marketing technology stack ownership. Account-based marketing technology knowledge is a plus
  • You are highly collaborative and enjoy strategic partnerships with key stakeholders from 
  • You have strong written and oral communications skills

Responsibilities

  • Strategy 
  • Responsible for ensuring the operational performance and improvement of the end-to-end lead flow, including creation, scoring, and routing
  • Manage and grow the Marketing database, including data integrity, enrichment, build-out, and targeting/segmentation approach
  • Establish and manage a quarterly cadence for capacity planning and operational campaign execution
  • Collaborate with cross-functional teams to understand marketing and sales objectives and support the appropriate systems, processes, and tools
  • Campaigns
  • Assist with list management & hygiene: importing, segmenting, and pulling specific lists based on project specs
  • Troubleshoot issues that might arise during campaign execution, with a focus on Marketo execution
  • Track ROI of marketing activities to ensure effectiveness and continued investment
  • Process and Documentation
  • Consistently and proactively develop, document, measure, and optimize business processes, and automate where appropriate.
  • Identify issues before others; collaborate to fix issues when they arrive; recommend new ways to optimize and improve the MOps process
  • Ensure compliance with the regulations that govern the activities we undertake in the industries and locales we serve
  • MarTech
  • Own all processes and optimization related to existing Martech, including but not limited to Marketo, Drift, 6sense, Engagio, etc
  • Evaluate and recommend new platforms and vendors that increase the efficiency or provide value and enable the broader Marketing team
  • Manage and implement new Martech as it comes onboard
  • ROI
  • Develop and manage a framework for lead gen prioritization based on expected revenue impact
  • Improve marketing ROI via end-to-end lead & account management
  • Identify key metrics across the funnel, and deliver actionable insights on our marketing performance and contribution to pipeline

You’ll often hear our CEO talk about “Being Remarkable”. To Clari, remarkable means many things. First and foremost, we believe in providing work that’s interesting and meaningful, in an environment that’s nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We’d love to have you join us on our journey to remarkable!

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AWSLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • MongoDBDatabases
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

We are just a block from the Caltrain station in the heart of Silicon Valley.

An Insider's view of Clari

What are some social events your company does?

Every year Clari has a company-wide offsite where we go “glamping” for one night off the Pacific Coast in California. This is a time where we unplug from work and our busy lives to embrace the present and recharge as an organization. This two-day event exemplifies how remarkable our team and culture are at Clari.

Anmol

Associate Product Manager

How do you collaborate with other teams in the company?

Clari's culture fosters a welcoming environment for openness and collaboration across the organization. Everything is done in a "Jazz Band" fashion here, allowing for innovative ideas and stronger results. The Talent Team at Clari works collaboratives across many teams including Finance, Business Operations, executive staff, and more!

Nina

Manager, Talent Acquisition

What are some things you learned at the company?

I have had the chance to work on projects that have made a huge impact and that I would be remembered for. I’ve improved incident response management and have touched all parts of our infrastructure. I like how I can be both well-rounded and a subject matter expert in multiple areas at Clari.

Rabiya

Engineering Manager - Cloud Platform

How do your team's ideas influence the company's direction?

There are tradeoffs between a big company and a start-up, but one of the most rewarding parts of working at Clari is the impact an individual can make at any level. We're a pretty flat org that prioritizes good ideas over titles. There’s nothing that screams high performer more than someone that comes to me with a fresh idea for how we can improve!

Holly

SVP - Global Head of Sales

What does your typical day look like?

The ability to adapt and continuing to learn to stay relevant is just one aspect of becoming a successful engineer. Having a positive attitude, curiosity, investing time and effort to build a great work relationship with teammates, communication skills and empathy will ensure a longer term successful career as a technologist.

Priyanka

Senior Principal Software Engineer

What are Clari Perks + Benefits

Clari Benefits Overview

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.

Culture
Volunteer in local community
Clari participates in local volunteer activities such as Sacred Heart and Save our Shores, as well as national organizations.
Partners with nonprofits
Clari Cares Foundation's mission is to serve and empower communities through giving partnerships, technology, education, and volunteer work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Help Clarians realize their fullest potential by promoting an environment where every Clarian feels recognized, respected, and safe bringing our whole selves to our workplace. We have 9+ ERGs @ Clari.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Clari offers US paid leave of up to 14 weeks for maternity leave and six weeks for non-birthing parents.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Clari provides a catered lunch option for those who are present in our Sunnyvale, CA office.
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
The Professional Development Stipend is designed to provide flexible support to employees that can be used toward a variety of eligible activities.
Continuing education available during work hours
Customized development tracks

More Jobs at Clari

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ClariFind similar jobs like this