Web Ops Specialist

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Web Ops Specialist

 

HELP BUILD A WORLD CLASS DIGITAL DEMAND ENGINE


Our Digital team’s mission is to develop an efficient and modern digital infrastructure that will be critical in our ability to create awareness and drive quality leads. We are looking for an organized, detail-oriented marketing specialist to manage day to day web operations.  In this role,  you will report to the Senior Director of Digital to support and streamline the management of Sisense.com.


WHAT YOU WILL BE DOING:

  • Collaborating with the broader marketing organization to ensure projects and tasks are on task and accomplished in a timely manner.
  • Streamlining and managing web processes to improve efficiencies
  • Managing day to day operations that include but are not limited to content updates, posting press releases and more. 
  • QA testing in coordination with marketing operations
  • Ongoing web maintenance to ensure the website is providing a good user experience (fixing broken links, updating outdated content, etc). 

HOW YOU’LL RAMP:

By Day 30...

  • You will have a much deeper understanding of the Sisense product capabilities 
  • You will begin managing day to day web tasks
  • You will have developed a sense of what is working and what isn’t and have a clear understanding of how to move forward
  • You will meet the team and understand who key stakeholders are

Day 60...

  • You’ll be fully integrated with the team, with an understanding of how to work with stakeholders to accomplish various initiatives
  • Develop a deep understanding of Sisense products, competition, and how the competition and Sisense stack against each other.
  • You will have a clear set of goals and active projects to improve web process and experience

Day 90...

  • Take initiative to identifying areas of opportunity and effectively addressing
  • Have a seamless process for assigning tasks and pushing initiatives through to completion in a timely manner
  • Ensure website quality and efficiency by conducting regular test plans.
  • Collaborate with the marketing team to ensure that the website aligns with brand strategy and meets the organization’s standards.

WHAT WILL HAVE PREPARED YOU FOR THIS ROLE:

  • Bring at least 3 years of marketing experience.
  • Basic HTML knowledge preferred but not required
  • Proven track record in performance marketing for tech / SaaS companies.
  • Solid understanding of how web experience impacts performance
  • Passion for collaboration and process improvement
  • Basic understanding of key components required to see various web initiatives through; strong attention to detail
  • Hands-on experience with WordPress and project management tools such as Asana

ABOUT SISENSE:

  • We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
  • We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
  • We have close relationships with our customers.
  • We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
  • We have super high customer retention — better than best in class SaaS companies.
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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • latticeProject Management

Location

CA

An Insider's view of Sisense

How would you describe the company’s work-life balance?

I've never had better work-life balance than I do here! We have a flexible hybrid work model that allows employees to take control of their own schedule. Sometimes I start my day late or schedule appointments around my meetings but then there are days I work until 8 or 9pm because I need to meet with Sisensers in APAC. I love the flexibility

Susanna

Global Diversity & Inclusion Manager

How has your career grown since starting at the company?

Coming from a smaller company, Sisense gave me the opportunity to work with a number of different tools and applications that I previously never had exposure to. My manager trusted me with projects that reached different areas of the business which allowed me to showcase what I’m truly capable of.

Dennis

Team Lead, IT Support

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower Sisensers to be their best selves and do their work!

Vicki

VP Culture & Communications

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

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