Operations Coordinator

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure.

As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on.

About the Role

Neon is seeking an Operations Coordinator to manage the systems and processes that keep our team on track. You'll handle everything from onboarding new hires and planning unforgettable team experiences to keeping our office running smoothly. You'll be the go-to person for everything that makes Neon feel like a place people love to work, combining operational excellence with genuine care for the team. This is a unique opportunity to wear multiple hats and build the foundation of our company culture as we scale.

What You'll Do

• Own employee onboarding: order equipment and swag, provision accounts, coordinate first-day logistics

• Plan team experiences: organize offsites, team activities, and events that strengthen our culture

• Manage office operations: maintain our SF workspace and lead office relocation projects when needed

• Provide executive support: handle scheduling, travel, expenses, and pitch in on sales and marketing events

What We Look For

• 1–3 years of experience in operations, office management, or executive assistant roles

• Strong project management skills and ability to handle multiple priorities simultaneously

• Proactive and resourceful: you identify problems and solve them independently

• Excited to build culture and operations from scratch in a fast-paced startup

• Able to work from our office in San Francisco