Business Continuity and Resilience Manager
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.
Coinbase is looking for a motivated Business Continuity and Resilience Manager to drive the company's global business continuity management and disaster recovery program and to integrate processes into teams across the company. This position will work as the deputy to the current Business Resilience Senior Manager, working closely together to formalize the documentation, testing, exercises and automation of business continuity and disaster recovery analysis and planning across the company. Additionally, this manager role will be responsible for organizing and maintaining the global business continuity and disaster recovery program to ensure our teams, products, and technology platform are prepared to respond to a business impacting event. We are looking for somebody who is passionate about business resilience, a natural project manager, and is knowledgeable and driven to implement a robust program at a rapidly growing company. This person will have a passion for technology, experience with complex systems, and can demonstrate experience in business continuity and disaster recovery.
What you’ll be doing (ie. job duties):
- Responsible for creating and maintaining business impact assessments, planning, and coordinating drills and tabletop exercises
- Implement our BCM framework to assist the business in identifying risks
- Identify critical systems and operations that are crucial to the continued business operations in the event of a disaster
- Work cross functionally with leadership and teams across Coinbase global entities to coordinate and lead business continuity and disaster recovery exercises, identify and prioritize remediation, and track completion
- Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvements
- Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps
- Maintain compliance with all standards, regulations, and requirements
- Acquire and maintain current knowledge of international laws and country-specific nuances that can impact program implementation
- Conduct training with business units to test operational resilience of programs
- Create reports as needed for different levels of leadership, covering all aspects of BCP and DR
What we look for in you (ie. job requirements):
- Minimum of 1-2 years in leadership and 7+ years of experience in business continuity, disaster recovery, or related risk assessment and remediation at a technology or fintech company
- Strong technical aptitude with project management skills, capable of learning emerging products and creating plans to support the business
- Experience with AWS-built environments, SaaS provider architecture, and cloud based disaster recovery methodology
- Outstanding communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reports
- Finely tuned ability to risk rank multiple high priority items and advocate successfully for technical teams
- Experience in defining, implementing and ensuring risk-based standards, processes and procedures for responding to disruptions in business or IT operations
- Comfortable working in a fast paced environment while still meeting deliverables
Nice to haves:
- Business Continuity Certification (CBCP, MBCP, BCCE, etc)
- Knowledgeable and experienced in crisis management best practices
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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