Business Operations Manager
Business Operations Manager
Who is Credible?
We believe life’s changes create financial needs for people and that the traditional financial system often puts up unnecessary obstacles. People celebrate major milestones like going to college, getting married, and buying a home. And most of the time, these milestones come with financial implications.
At Credible, we have built a company with the mission of bringing transparency, choice, simple processes and savings to accessing credit for life’s important moments. What you see is what you get. We are committed to being upfront, honest, and clear about your options. There are no mysteries, no hidden fees, and no secret clauses.
Credible is a fast-growing Fintech company that has world class management, has raised multiple rounds of funding, is generating significant revenue and is disrupting the lending market and helping people save money and get out of debt
About the role
Credible is looking for a self-motivated and analytical Business Operations Manager to join our team in our San Francisco office. This is a high-visibility role where the successful candidate will be a key business partner to Credible’s Leadership & Executive Teams and be responsible for owning and executing on a wide range of cross-functional strategic and operational projects.
Sample Projects Include:
Leading strategic projects (e.g. go-to-market strategies, scenario analyses, competitive intelligence) that deliver key business insights for high-priority initiatives
Developing company financial and marketing growth models, partnering cross-functionally with all teams
Conduct in-depth analysis and develop a deep understanding of key value drivers to identify improvement areas and opportunities
Communicate insights and recommendations clearly to the company’s senior executives and investors
Education and Experience:
4 to 6 years of experience at a management consulting firm, technology-focused investment bank, private-equity or growth investment firm, or relevant operating experience in Fintech or Consumer Internet
Bachelors degree in Business, Economics, Math, Statistics, Engineering or related quantitative discipline
MBA from a highly-ranked university
Experience with PowerPoint and expert financial/data modeler
Experience with SQL and BI tools such as Looker a plus
Experience with Marketplace analytics a plus
Personality and Values:
Strong problem-solving skills with the ability to simplify the complex
Resourceful, self-sufficient, and ability to prioritize workload
Self-starter and ability to own projects from initial question development to rollout
Excellent communication and presentation skills, including experience communicating insights through data with senior-level executives
Strong relationship-building skills and communication skills
Humble, not territorial, collaborative, high EQ and IQ
Why work at Credible:
We are a fast moving, fun-loving, seriously smart group of people who really care about impacting the lives of our customers. We empower our employees to make decisions, take risks, drive our business and make changes when we don’t get it right. These are our values:
- Exceed Customer Expectations: We provide an exceptional experience to each and every customer that compels them to share it with others.
- Take Ownership: We are trusted to make decisions that are in the best interests of our customers and our business. We think and act like owners. We care – and that makes all the difference.
- Be Curious: We are curious, ask questions, seek to understand and try new things.
- Do the Right Thing: We earn trust by being transparent, respectful and honest with each person with whom we interact.
- Get Results: Results fuel our excitement and we know how our personal accomplishments tie to the success of the company
- Be Bold: We are courageous and take risks that scare us. Our enthusiasm for experimenting is how we will find the next breakthrough.
Our benefits: We offer competitive compensation, generous benefits, free food and a flexible vacation policy.
But mainly, you want to work at Credible because you believe in our mission and want to have a major role in delivering on it! We look forward to getting to know you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.