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Cisco Meraki
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Technical Business Systems Analyst

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Cisco Meraki is searching for a Business Systems Analyst - Technical to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?

The Business Systems Analyst (BSA) acts as a liaison between Engineering and Operations functions to help build solutions needed to scale and support our teams. You will be responsible for translating business requirements into technical designs and tasks, as well as, working on projects to deliver technical solutions for our development team and systems.

  • Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements
  • Work closely with business partners to understand business processes, goals, and gaps
  • Ability to design technology solutions while understanding the impacts of upstream/downstream systems
  • Translate business requirements and processes into system solutions.
  • Able to write clean and crisp technical design documents
  • Clearly explain a relevant technical solution to all stakeholders (technical and non-technical alike), including how it is deployed and where it fits in the overall system strategy

Minimum Qualifications:

  • Bachelor’s degree in management information systems, computer science, or related field
  • 4+ years of experience as a Business Systems Analyst (Technical Systems)
  • Technology stack experience Salesforce, ERP systems, and middleware (minimum of 2 required)
  • Experience in various methodologies for planning and executing application development and support



Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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headshot of Jayanthi Srinivasan of Cisco Meraki
Jayanthi Srinivasan
Head of Products, Wireless, and UEM Solutions
ENCOURAGED TO EXCEL
Discover new paths to success
Overseeing Cisco’s wireless and systems manager portfolios, Jayanthi Srinivasan said her role comes with challenges — and with that comes fulfillment. “The variety keeps me both challenged and learning at all times,” Srinivasan said. Currently, one big opportunity comes in the shape of developing a team that bridges wireless cloud and non-cloud products. For Srinivasan, breaking that new ground is professionally thrilling. “This is a huge opportunity to make an enormous impact on the industry as well as the customers,” she said.
Overseeing Cisco’s wireless and systems manager portfolios, Jayanthi Srinivasan said her role comes with challenges — and with that comes fulfillment. “The variety keeps me both challenged and learning at all times,” Srinivasan said. Currently, one big opportunity comes in the shape of developing a team that bridges wireless cloud and non-cloud products. For Srinivasan, breaking that new ground is professionally thrilling. “This is a huge opportunity to make an enormous impact on the industry as well as the customers,” she said.
At Meraki, every employee is empowered to be their best and think outside the box to make things happen.
headshot of Korey Rebello of cisco meraki
Korey Rebello
Product Manager
‘EVERYBODY IN’
Work across functions to grow
With a nod to the Meraki core value ‘Everybody in,’ Korey Rebello notes that this applies not only to a silo-free work environment that aids in career development, but it also applies to the work itself. “It’s reflected in how we develop and release products and features,” he said. “We seek feedback from a wide range of teams and customer profiles when designing and building new features to ensure they will have the greatest impact upon delivery.” From engineering to sales and now on the product team, Rebello’s own career path is representative of the cross-functional nature of the team.
With a nod to the Meraki core value ‘Everybody in,’ Korey Rebello notes that this applies not only to a silo-free work environment that aids in career development, but it also applies to the work itself. “It’s reflected in how we develop and release products and features,” he said. “We seek feedback from a wide range of teams and customer profiles when designing and building new features to ensure they will have the greatest impact upon delivery.” From engineering to sales and now on the product team, Rebello’s own career path is representative of the cross-functional nature of the team.
There continues to be a wide variety of personal development programs and training events that provide us opportunities to significantly level up in our roles!
headshot of cisco meraki head of product design Mary Piontkowski
Mary Piontkowski
Head of Product Design
COLLEAGUE CAMARADERIE
Forming a nucleus through culture-building activities
Mary Piontkowski’s team helps shape Meraki products, but they also find time for bonding activities like speed networking and employee spotlight presentations. Piontkowski is especially fond of the team’s “monthly gratitude sessions.” These sessions were formed organically and allow everyone the chance to contribute to a values-led culture, increase engagement and promote happiness at work. “Activities like this, where we share genuine thanks and appreciation for one another, help create a safe and warm team dynamic. We practice kindness and learn so much about each other as people,” she said.
Mary Piontkowski’s team helps shape Meraki products, but they also find time for bonding activities like speed networking and employee spotlight presentations. Piontkowski is especially fond of the team’s “monthly gratitude sessions.” These sessions were formed organically and allow everyone the chance to contribute to a values-led culture, increase engagement and promote happiness at work. “Activities like this, where we share genuine thanks and appreciation for one another, help create a safe and warm team dynamic. We practice kindness and learn so much about each other as people,” she said.
It’s up to all of us to maintain and shape our culture. We all need to show up and live our values: care deeply, everyone in, be brave, and simplify everything.
headshot of Jayanthi Srinivasan of Cisco Meraki
headshot of Jayanthi Srinivasan of Cisco Meraki
headshot of Korey Rebello of cisco meraki
headshot of Korey Rebello of cisco meraki
headshot of cisco meraki head of product design Mary Piontkowski
headshot of cisco meraki head of product design Mary Piontkowski

What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs
View full list of perks + benefits
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