Claims Specialist
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
You’ll be one of our first Claims Operations Specialists on our Member Success Team. In this role, you will help us build foundational systems and processes to support eligibility checks, claims submissions, claims tracking, member payments, and other areas.
The Team:
This role will coordinate activity between our Care Navigation team and insurance payers to ensure that payment for applicable care is quickly and accurately facilitated.
Minimum Qualifications:
- 2-4 years of relevant work experience including claims submission/processing experience
- Highly detail-oriented and organized
- Structured thinker and love checking things off your to-do list
- Excellent verbal and written communication skills
- Problem-solving skills to analyze, troubleshoot and resolve issues
- An innovative spirit to push the boundaries of claims operations
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.