Content Operations Associate, Ingest
We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
Crunchyroll COVID-19 Hiring Status
Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.
Location: San Francisco
Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.
About The Team:
The Content Operations Team (COPS) is a band of hardworking realists who nurture the Crunchyroll catalog of content in a way that respects the intent of the creators, and then ensure that it is authentically represented on and off the Crunchyroll streaming platform.
About the Role
The Ingest Associate is responsible for the coordination with partners around the globe to acquire and ensure timely material deliveries for all types of media assets (specifically, anime). Among the tasks you will perform:
- Check incoming assets to make sure they meet the specifications and communicate any issues back to the partner.
- Perform necessary functions to prepare assets for launch on the Crunchyroll service.
- Follow-up with internal & external partners to chase down materials.
- Perform necessary functions to deliver assets to external teams, and respond to their inquiries and questions.
We work in a combination of Linux, MacOS and Windows environments, using both GUI and CLI interfaces, so navigation across these different platforms is critical. Our program suite includes: AWS tools, Aspera, ffmpeg, Aegisub, SmartSheets.
Content Operations is a fun, dynamic team across multiple time-zones that moves fast and pivots often. As a 24-7 service we’re active outside normal business hours, so flexibility in work schedule is required. We’re looking for a team member with a passion for anime who isn’t afraid to go the distance when it comes to getting content assets in a timely manner.
Qualifications:
- Must be able to read, speak, and write emails in Japanese at a near native level fluency.
- Must be very detail oriented and technically oriented
- Must be familiar with localization workflows. Familiarity of subtitling workflows is a plus.
- Must be able to communicate the contents of Japanese correspondence and materials in English.
- Must be familiar with video processing and delivery workflows
- Must be familiar with Word and Excel or Google sheets
- Must be willing to work with command line interfaces
- Able to balance many tasks at once independently.
- Must have knowledge of anime
Nice to Have:
- Previously worked with digital asset delivery (FTP, Aspera)
- Familiarity with Aspera products
- Familiarity with Adobe Photoshop, Adobe Illustrator or similar programs
- Familiarity with video editing software such as Final Cut Pro or Adobe Premiere
- Familiarity with home video and consumer products in Japan and international markets
- Familiarity with a programming language
Benefits and Perks: San Francisco Office
- Competitive salary
- Medical, dental, vision, STD, LTD, and life insurance
- Health care and dependent care FSA
- 401(k) plan with employer match
- Employer paid commuter benefit
- On-site gym, showers, yoga, and wellness classes
- Support program for new parents
- Catered lunch 4 days per week
- Fun, passionate and skilled co-workers
- Pet friendly - pet insurance and dog friendly office
Questions about Crunchyroll's hiring process? Please check out our FAQ
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.
About Crunchyroll
Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing.
Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights.
Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).
Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.
Our Company Values
You’ll see these in action if we’re lucky enough to have you:
- Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime
- Fuel Passion - Understanding fandom makes us better at what we do
- Champion Change - We’re agile and see change as an opportunity to lead by example
- Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
- Elevate Anime - We’re showing the world how special anime is
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.