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Corporate Site Reliability Manager - Location Flexible

Sorry, this job was removed at 3:15 a.m. (PST) on Saturday, January 8, 2022

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Role Description

As the Corporate Site Reliability Engineering Manager at Dropbox, you’ll have the opportunity to drive and influence the infrastructure strategy and technical direction of services that directly impact all Dropbox employees worldwide.

You have a deep passion for building security and reliability into systems in a dynamic and fast-moving environment along with a desire to consult on and guide architecture for a diverse array of systems.

Responsibilities

Responsible for people management of a team of engineers, providing performance reviews, continual feedback, coaching and career growth for direct reports
Collaborate with teams across organizational boundaries with a focus on partnerships with key partners such as Security, Networking, Datacenter Operations, and Developer Infrastructure
Sustain, enhance, and build automation tools to detect, remediate, and prevent security threats
Build an automation strategy to scale out Corporate Linux environment
Drive security improvement projects related to systems such as web servers, authentication services, directory services, DHCP, DNS, etc.
Perform periodic on-call duty to handle security, availability, and efficiency of Dropbox corporate services
Provide architectural consultation on systems and services
Lead/Facilitate technical discussions
Lead in the planning of strategic initiatives, budgets, OKR’s and ensure organizational alignment in partnership with our key stakeholders
Develop, challenge, and provide growth opportunities for team members
Lead the Change Management Review process for all ITS
Lead the Incident Management process for all ITS
Design and Lead a modern monitoring and alerting program for all Corporate systems.

Requirements

10+ years experience working as a Systems Administrator (Linux preferred)
7 + years experience scripting (Python preferred)
4+ years of management experience
Proven strong system/network debugging
Strong working knowledge of TCP/IP networking, network, and application-level security
Proven experience with management/automation tooling
Consistent record of leading strategic cross-team technical projects
Experience with ITIL process for Change and Incident Management
Experience running Agile teams

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Marley Spector

Director of Product, Dropbox Dash

Passion Behind the Product

Cultivating Cross-Functional Collaboration

When asked about how the team successfully got the Dash product across the finish line, Marley Spector credits the team's cross-functional collaboration as the key to their success. "I collaborated with everyone from product, design, engineering, data science, research, support, marketing, legal, finance, sales and more. We would not have been able to build Dash for our users without tight collaboration. From the beginning, we ensured that the whole team really had an ownership mindset — no decision should take longer than five days to make," she said. "This wasn’t just our team; it was a full organization effort."

What I love about our cross-functional collaboration is being candid but not combative, critical but not cynical.

Sheila Wakida

Senior Director of Software Engineering

BUILDING CULTURE

Creating Impact From Opportunity

When Sheila Wakida first joined Dropbox in 2018, she knew joining the company would offer a supportive culture and a new set of opportunities for her career. Wakida also knew that her personal growth journey relied on her own ability to find passion, excitement and pride in her work. “I attribute my career growth to the unique ways in which Dropbox recognizes impact and hard work, and I’ve learned to focus on creating the most impact out of the opportunities in front of me,” she said. “Dropbox recognizes those who are brave enough to transform challenges into opportunities.”

I strive towards doing the best possible work at the highest level of quality that I can deliver, no matter how big or small the task.

Damian Łukasik

Engineering Manager

CONTINUOUS LEARNING

Supporting Solutions

As the engineering manager for Dropbox’s international growth team, Damian Łukasik spends his days helping a team of engineers build solutions to serve the company’s customers outside of the United States and helping to grow the Poland engineering hub. While his role encompasses an array of responsibilities, Łukasik’s mission is clear across functions: to build a strong foundation for Dropbox’s international team to scale. And he knows exactly what will make that possible: a collaborative internal culture and a customer-centric approach to make the right choices as the team moves forward.

I give my team space to own products and solutions and then support them in making those solutions successful.

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Employee resource groups

Employee-led culture committees

Flexible work schedule

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Team workouts

Mental health benefits

Financial & Retirement

401(K)

401(K) matching

Company equity

Performance bonus

Charitable contribution matching

Child Care & Parental Leave Benefits

Childcare benefits

Generous parental leave

Family medical leave

Adoption Assistance

Restricted work hours

Return-to-work program post parental leave

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Paid volunteer time

Sabbatical

At Dropbox, this is called 'Recharge'

Paid holidays

Office Perks

Company-sponsored outings

Free snacks and drinks

Some meals provided

Company-sponsored happy hours

Recreational clubs

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

Professional Development Benefits

Job training & conferences

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available

Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

View full list of perks + benefits

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