Director, Business Operations (Seller)

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WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

At Postmates, we’re building the future of commerce by using technology to connect local stores and restaurants with customers looking to save time. Working to solve some of the biggest urban logistics problems, we focus on closing the loop between merchants and the customers they’d otherwise be unable to reach. Postmates is growing rapidly and we are looking for seasoned leaders to drive our company towards success, while growing and leading a team of equally motivated individuals. 

As a leader on the Business Operations team at Postmates, you'll play a central role in owning key business units and have end-to-end ownership of strategic projects from conception to planning to implementation. Your ideas will be reviewed directly by our executive team and you will have full ownership of the key initiatives that will shape the future of Postmates.

This role will be part of our Seller team, which focuses on our merchant partners, building the tools and solutions which enable them to sell on our platform and grow their business. This individual will work cross-functionally across Seller Ops, Seller Product, Business Development and other teams and will have a huge impact on the organization.

WHAT WE’RE LOOKING FOR:

  • 10+ years experience across operations, business strategy and execution
  • 2-3 years experience in consulting, investment banking, tech or operations
  • Data-driven decision making with a strong bias towards action and rapid experimentation
  • Entrepreneurial DNA; ability and desire to run initiatives end-to-end with full ownership
  • Strong attention to detail, self-motivated, organized and analytical, with excellent communication and interpersonal skills
  • Ability to hit deadlines and a comfort level with C-level presentations
  • Minimum 3-4 years managing people/teams
  • Bachelor's Degree or equivalent work experience required 

BONUS POINTS

  • Masters degree (such as MBA, MS in quantitative discipline)
  • Strong analytical background (Excel, SQL, Tableau)
  • Passion for logistics, operations, business strategy
  • Postmates user

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.

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Location

Our office is just steps away from where all the tech, artistic, and cultural happenings are, including SF MOMA, Moscone Center, and so much more.

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