Chime is the largest and fastest-growing player in the challenger-banking space, providing mobile and online banking technology in the U.S. on behalf of partner banks and facilitating over 10M accounts with no physical branches. We’re a technology company relentlessly focused on helping our members achieve financial peace of mind. That’s why we offer access to an award-winning bank account that doesn’t charge a ton of traditional bank fees, can give members early access to their paychecks, and enables members to grow their savings automatically.  And we’re just getting started. We are proud of our mission, devoted to our members, and passionate about applying technology to the challenge of making financial health a reality for everyone.

We have one of the most experienced management teams in Fintech and have raised over $800M in funding from DST, General Atlantic, Iconiq, Coatue, Dragoneer, Menlo, Access, Forerunner, and others. If you’re looking to join a fast-growing company with a beloved, daily-use product and an authentic mission that puts people first, we want to meet you.

About the Role

Business Operations works across Product, Member Services, and Risk teams to drive and enable growth of the business. We lead mission-critical, cross-functional efforts, deliver objective analysis and insights, incubate new roles, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale Chime, help us build and launch new products, or unlock new revenue opportunities.  Over time, you will manage a small team leading this work across the company. Whatever it is, we work on what will move the needle most for Chime. If you like hard problems, are analytical, and like to collaborate, we want to hear from you. This role will report to Chime’s Chief Operating Officer.

Responsibilities

• Hands-on leader that will identify and implement new opportunities that grow Chime’s business.
• Over time, hire, develop and coach a team of operators 
• Design and implement the business and operational systems and processes that make Chime tick.
• Perform analyses and research that help us make the right growth decisions for Chime.
• Work with product to prioritize and launch products most important to our segments.
• Partner with other teams, including Program Management’s BizOps team, to help them execute on important strategic initiatives or drive operational scale and efficiency.

Requirements

• You get satisfaction and meaning by digging deep into the data, thinking from first principles, and delivering the best results.
• You enjoy doing whatever it takes to execute on complex projects.
• You have a proven track record for working well across teams and with external partners.
• You are low ego and have a knack for working well with a wide range of people.
• You excel in analytics and problem-solving.
• You have a process-oriented mindset and ability to lead people to get things done.
• You have experience in a highly strategic, analytical, and operational role in fast-paced environments.
• You have experience in product or project management, taking initiatives from conception to launch.
• Ability to communicate and partner with multiple stakeholders including senior executives.
• You have 10 to 12+ years of experience in consulting or comparable role in high growth tech companies
• Experience in Fintech
• Experience delivering strategic case work at Engagement Manager, Project Leader, Manager level at Top Tier strategy consulting firm

What we offer

• Competitive salary based on experience, medical and dental benefits, as well as a 401k match.
• Free snacks and drinks, plus weekly catered lunches (when back in office!).
• Flexible vacation policy.
• Monthly happy hours and company events.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service.

We know great work isn’t done alone. We’re building a team of individuals to Chime in with their different strengths to benefit our employees and members. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.