Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.

We’re looking for a Director of Community to build and lead the team that will nurture and scale our world-class community of passionate Webflow users. From community engagement and events to community-led education, you’ll lead the expansion and growth of the global Webflow community while also building trust, loyalty, and brand love across the ecosystem.

As the Director, Community, you’ll...

• Define and execute on Webflow’s community engagement strategy. You’ll establish frameworks and programs to recruit, support, and retain community leaders, moderators, and global meetup groups. You’ll also work to build a meaningful comms cadence across social platforms where our community shows up, and work cross-functionally to identify and build deep and meaningful connections with key community leaders.
• Create, manage, and support community events. You’ll work cross-functionally to create and manage Webflow-led programs, including live streams, workshops, expert Q&As, product office hours, and interviews to meaningfully connect with our users. On the community-driven events side, you’ll be responsible for the funding, reimbursement, and support of virtual and in-person meetups and other community-led gatherings — from community guidelines to meetup templates and community speaker training.
• Curate, invest in and connect users with extraordinary community-created product education. Our community creates incredible articles, videos, and other educational materials that teach and expand the capabilities of Webflow. Your team will connect users with this teaching by curating and investing in community-led projects that empower people to use Webflow and other no-code tools to create powerful websites and web apps.
• Grow the function. This is just the beginning. Want to create and experiment with community challenges on our forum? Great. Want to try out new and creative ways to incentivize customers to learn and use Webflow? We’ll support it 100%. Want to do something big that we can’t possibly imagine while writing this job description in Google Docs? We’re probably just as interested in doing it as you are, and we can’t wait to learn how we can support it and make it happen! As this team grows, you’ll be responsible for driving and reporting on its impact, creatively approaching new kinds of interactions with our customers, collaborating with and influencing stakeholders throughout Webflow’s business, and growing your team to meet and exceed the demands of those who use our product. There’s a ton to uncover and a lot to learn, and you’ll drive the strategy, the hiring, the budget, and the big dreaming behind this extremely high-impact function.

That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. 

And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities. 

About you 

You’ll thrive as Director, Community if you:

• Have experience building and growing teams that directly interact with and help community members
• Have a track record creating, owning, and measuring initiatives that have broadly impacted customer-facing products or programs
• You take full ownership of initiatives and are proactive about capturing new opportunities.
• You’re analytical and can comfortably use data to inform your strategies.
• Are a thoughtful, direct, and kind communicator, both verbal and written — and can train and coach others to achieve at this level
• You’re detail-oriented and love to document everything — for you, for your team, and for the community!
• You’re comfortable working in an environment based on outcomes, collaboration, and transparency.
• You’re passionate about the no code revolution and love spending time teaching folks how to use the product or answering questions.
• Are a resilient manager, coach, and advisor with an ability to manage high performing and effective teams while keeping them super happy and engaged.
• Can effectively balance long-term strategy and short-term goal execution.

About us 

At Webflow, we believe that our success will be defined not only by what we do, but also by how and why we do it. So, here is the Webflow “why” and our “how”:

Our Mission

To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it. 

Our core behaviors (how we act)

1. Earn customer trust.
2. Get it done, do it right.
3. Practice candor with care.
4. Dream big, ship often. 

Our commitments to you 

• We’ll pay you! This is a full-time, salaried position that includes equity
• We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
• We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
• We offer flexible parental leave 
• We provide remote employees with the equipment they need to create a great remote work environment 
• We will offer you the support you need to help you grow as an impactful Director of Community and a human being 

Ready to apply?

If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.

Note: You'll need valid U.S. work authorization to join us. 

Please note that a background check and employment verification is required for this position. We may obtain one or more background screening reports about you, solely for employment purposes.