Director, Games Operations

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Crunchyroll

Crunchyroll is the world’s most popular anime brand, connects anime and manga fans across 200+ countries and territories with 360-degree experiences. We’re an international business passionate about crafting both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands and companies.

About the Team and Role

Crunchyroll Games is a new division of Crunchyroll passionate about bringing the best of anime and anime-look games to Crunchyroll’s global audience! We work with a variety of global and domestic partners to help publish games to over 100+ countries, and bring more fans into the anime games ecosystem. Our team is composed of anime enthusiasts, gaming specialists, and mash-up of keenly intelligent and dedicated individuals. We are highly collaborative and work closely with multiple partners to ensure success in a driven and fast-growing market.

We are looking for a Director of Games Operations for the division, whereby this role would lead all aspects of day-to-day operations across our numerous game efforts across both published and developing titles. This is a very senior level role and will be tasked to lead a multi-disciplinary team across marketing, product, partnerships, original devs, and publishing. Ultimately, this role will be responsible for the lasting success of key games initiatives and handle a P&L across multiple games and operating streams.

Location: San FranciscoAbout Yourself

You must be a natural leader, capable of defining and executing a strategic vision, handling key pillars and division-wide objectives, while working with senior partners both internally and externally. You excel at critical thinking but have both the experience and willingness to get deep into tactics, mentor and leading a growing team and providing guidance on multiple fronts. You are very results-oriented, but know when to take a step back and adapt your thinking and methods in an ever-evolving industry and growing company.

  • Bachelor’s degree required
  • 5+ years in a leadership role, with experience managing a multi-disciplinary team
  • 8+ years demonstrated ability in media, games, and entertainment
  • Experience in management consulting or strategy and operations role a strong plus
  • Ability to handling large-scale, multi-threaded, and end-to-end projects
  • Experience handling a layered P&L and budget
  • Highly strategic problem solver, but very capable day-to-day operator
  • Ability translate strategy into tactics, formulating long term plans
  • Experience working cross-functionally with internal and external partners, and building consensus across a range of goals and objectives
  • Ability to communicate effectively with senior and executive-level counterparts at other companies
  • Comfortable presenting proposals, plans, and strategies to a wide range of partners across multiple fields
  • Flexible and quick-thinking, you enjoy working in a fast-paced environment
  • A very fast learner and able to pick up new context quickly
  • Must have respect for fandoms, and understand the importance of community-building

Typical Week in this Role

  • Lead the games division, conducting cross-functional meetings, 1:1s, strategy discussions, and collaborating with other division heads
  • Lead a P&L driven business unit that and ensure focus on industry-relevant important metrics
  • Be the point person for the division’s week to week operations, games status, and overall performance health
  • Lead all aspects of launch timelines, game operations, and product iterations for critical games and original projects
  • Provide consistent mentorship on tactical operations while helping to define and execute against an evolving strategic vision
  • Collaborate with the GM of Games to drive the division forward

Benefits and Perks: San Francisco Office

  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Support program for new parents
  • Catered lunch 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

About Crunchyroll

Crunchyroll, a WarnerMedia company (as a subsidiary of Otter Media) and the world’s most popular anime brand, connects anime and manga fans across 200+ countries and territories with 360-degree experiences. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Lausanne, Berlin (AV Visionen) and Chisinau (Ellation). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

835 Market Street, San Francisco, CA 94103

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