Director, WW Logistics
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General Purpose:
The Sr. Manager of Logistics will be responsible for implementing logistics strategy and establishing objectives to optimize freight spend and enhance customer service levels. The ideal candidate is a hands-on manager with comprehensive logistics background who is devoted to continuous improvement.
Position Summary, Responsibilities and Expectations:
- Define, manage, document and monitor logistics processes
- Collaborate with Sales, Sales Operations, and Webstore teams to ensure customer expectations and requirements are met
- Work closely with planning and forecasting teams to ensure the right capacity is in place
- Lead strategic negotiations with freight forwarders and parcel carriers to secure advantageous pricing, and support product line margin requirements
- Set and Manage KPIs and Metrics for the logistics team
- Manage sourcing of transportation providers; Develop RFx documents and be the lead in the RFP process
- Benchmark freight spend
- Track, analyze and report on freight spend
- Manage freight audit process and assist with billing issues
- Manage freight claim process
- Oversee process to verify and validate POD’s for revenue recognition purposes
- Optimize spend for non-supply chain related shipping
- Hire, train and develop logistics employees
- This is a job that does not fit typical 9-5 hours, applicant must be flexible to work the hours needed to accomplish the job
- Travel up to 15%
- Strong analytical skills
- Solid IT background to ensure Logistics projects are monitored and delivered on time
Essential Skills and Experience:
- 8+ years working in logistics
- Experience with both domestic and international logistics
- Prior experience leading a global team
- Customs and Trade Compliance Experience
- Great communication with strong presentation skills
- Self-Starter
- Problem Solver/Innovative
- Good with Data and Analytics
- Strong negotiation Skills
- Has a strong professional network, such as a member of CSCMP/ASCM
- Fluency in English required
- Fluency in Mandarin is preferred
- Degree in logistics field is preferred
- Ability to work from home when required
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