Company Overview

Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events. At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

About the Team

Join our world class digital marketing team at Fanatics! Our team uses detailed measurements to execute and optimize our digital marketing and advertising strategies. The team is a significant growth driver for the company and is proud to push the envelope through innovations using a test and learn approach. To scale at a global level, the team utilizes best in class technology, machine learnings, and deep analytics to identify and push growth opportunities from our investments. The team also ensures that our customers have not only relevant, but the best experiences through data personalization.

 Primary Purpose:

Fanatics, Inc. is seeking an accomplished, dynamic individual to lead, develop and scale our fast-growing, domestic Dropship business and International Marketplace business.

This manager will be knowledgeable about marketplaces and passionate about dropship, e-commerce and digital advertising.

In addition to growing the function at Fanatics, this role is accountable for onboarding new marketplace & dropship projects/programs, which requires excellent technical skills and cross-functional coordination/facilitation.

They will be cultivate strong relationships with internal stakeholders & key external partners to ensure integrations are completed to deadlines efficiently.

The ideal candidate should have experience selling on marketplaces and/or dropship programs, utilizing product feed integration platforms (Helpful to have knowledge of Channel Advisor, DSCO, Commerce Hub, Big Commerce, Shopify) or have extensive experience running retail storefronts across a range of marketplaces, ideally in fashion, clothing or sportswear sectors but not required.

Must be comfortable working with large retail product catalogues, have high commercial awareness and some knowledge of drop shipping selling models, experience across multiple international marketplaces is highly beneficial.

This is a great opportunity for an experienced manager with technical prowess to join a high growth company as they will develop and drive the marketplace and dropship strategy to achieve both long & short-term goals.

The individual will have the chance to expand their already expansive knowledge of the wider e-marketing industry from a world-class team, improving their analysis skills and ability to provide insight on trends while working on a highly visible marketing channel.

The candidate must enjoy solving technical problems and creating, analyzing and improving processes.

They should be highly analytical, organized and goal oriented. The candidate should also like working in a fast-paced environment and across multiple time-zones.

A solid understanding of fulfillment operations, Customer Service, Accounting & order management is highly desired but not required. Also, an interest in pro and collegiate sports is a plus.

Key Responsibilities

• Lead and work collaboratively to deliver overall International Marketplace & Dropship strategy.
• Project manage new dropship Marketplace integrations from end-to-end
• Successfully coordinate, direct & aid multiple senior-level stakeholders across the business toward project goals.
• Hands on product listing creation, management, and optimization
• Provide detailed insight into daily, weekly and monthly reports and identify/ interpret valuable metrics for advertising and operational decisions.
• Successfully lead/maintain third party, partner & agency relationships.
• Lead & develop a team by providing Marketplace channel expertise and advice.
• Assist feeds marketing team in maintaining and developing the Marketplace portfolio, understand the different facets of the business and execute on an as-needed basis.
• Work directly with product team to ensure key features are released and rolled out according to plan.
• Create, map & improve technical processes across the Marketplace function.
• Collaborate with the analytics and business intelligence team to build meaningful reports to make advertising decisions.
• Create, manage and distribute data and insights via regular and ad-hoc reporting utilizing analytics tools (Omniture, Channel Advisor, Google Ads) and reporting/analysis platforms like Tableau, SQL, Excel
• Work closely with other channel managers to create & develop a strong Marketplace roadmap plan which will deliver key online marketing metrics including revenue and ROI.
• Manage, empower and encourage the Marketplace channel team to drive the required sales growth & meet integration timelines.
• Conduct competitor monitoring & benchmarking.
• Drive the business forward through innovation, new trends and initiatives in the market.
• Undertake any other duties and/or responsibilities as may reasonably be required by management.
• The ideal candidate should have experience selling on marketplaces and/or dropship programs, utilizing product feed integration platforms (Helpful to have knowledge of Channel Advisor, DSCO, Commerce Hub, Big Commerce, Shopify) or have extensive experience running retail storefronts across a range of marketplaces, ideally in fashion, clothing or sportswear sectors but not required.
• Must be comfortable working with large retail product catalogues, have high commercial awareness and some knowledge of drop shipping selling models, experience across multiple international marketplaces is highly beneficial. This is a great opportunity for an experienced manager with technical prowess to join a high growth company as they will develop and drive the marketplace and dropship strategy to achieve both long & short-term goals.
• The individual will have the chance to expand their already expansive knowledge of the wider e-marketing industry from a world-class team, improving their analysis skills and ability to provide insight on trends while working on a highly visible marketing channel. The candidate must enjoy solving technical problems and creating, analyzing and improving processes. They should be highly analytical, organized and goal oriented. The candidate should also like working in a fast-paced environment, be comfortable working remotely and across multiple time-zones. A solid understanding of fulfilment operations, Customer Service, Accounting & order management is highly desired but not required. Also, an interest in pro and collegiate sports is a plus.

Experience & Education Requirements

• Commercial experience selling on Marketplaces and/or Dropship (preferably apparel) with a good working knowledge of both types of business.
• 4-7 Years’ experience working on Marketplace platforms or Product feed integration platforms.
• Experience using dropship selling models A+.
• Extensive experience in business reporting and proven ability to decisions based on large amounts of data.
• Advanced knowledge of Marketplaces and paid advertising channels
• Experience working with large product catalogs (preferably fashion/clothing/sportswear).
• Excellent quantitative skills, and experience utilizing scientific analytic methods, qualitative methods, and quantitative analysis techniques.
• Willing to work across multiple time zones and coordinate with teams worldwide when needed and must be flexible to dedicate time outside of normal business hours, especially for major sporting events (i.e. College National Championships, Super Bowl, Stanley Cup, etc.).
• Team player with a consistent record working cross functionally as this role partners with our technology product managers and product developers to roll out product improvements.
• Commitment to learning new and changing industry developments and best practices.
• Knowledge and passion for all things sports is a bonus.
• Comfortable leading teams/working remotely.
• Ability to change focus and multitask; Work well under pressure and meet tight deadlines.
• Advanced Proficiency in Microsoft Office (primarily Excel, Word, Access and PowerPoint).
• Bachelor’s degree preferred.

This role will sit in San Mateo, CA.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.