Executive Assistant - Operations at Instacart

| San Francisco
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OVERVIEW

We are seeking a relationship-driven, organized and forward-thinking Executive Assistant to manage scheduling, business travel, dynamic calendars, and general support for two key players in Instacart’s success: our VP of Operations and our Operations Advisor to the Executive Leadership Team.  

ABOUT THE JOB

  • Manage all administrative support (calendaring, travel and expenses) for VP of Operations and our Operations Advisor to the Executive Leadership Team
  • Act as the gatekeeper for your executives, understanding business needs and fielding inquiries from the dispersed team
  • Plan and improve upon org-wide events and engagement activities 
  • Model compliance with company policies and procedures, support our company mission and values, as well as standards of ethics and integrity
  • Provide and support the implementation of business solutions
  • Think creatively to reduce company spending and improve efficiency
  • Take initiative and offer assistance where needed; adding value whenever possible

ABOUT YOU

  • A minimum of 5+ years consecutive administrative experience and direct support for Director level or higher
  • Relationship-builder with experience supporting multiple executives across different time zones and creating connections across dispersed teams
  • Efficiency expert who leverages creative problem-solving skills
  • A college or vocational degree, or equivalent experience
  • Outstanding, polished oral and written communication
  • Strong organizational skills and heavy attention to detail
  • Out of the box problem-solving skills; creativity, flexibility, and innovative thinking
  • Collaborative teammate who partners with other Executive Assistants to support day-to-day team initiatives and drive results
  • Gifted “scheduler” (Google Calendar and Google apps specifically); you can keep calm through the challenges of dynamic schedules (and reschedules)
  • Ability to achieve results under tight deadlines
  • Experience comfortably interacting with everyone in the company, regardless of experience or title
  • A can-do "make it happen" attitude - you are comfortable making decisions with little supervision or direction

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Instacart SF (our HQ) is located in the Embarcadero district—a major transit hub with views of the Ferry Building, Treasure Island, and more.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Partners with Nonprofits
Feeding America
Friends outside of work
Eat lunch together
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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