Field Engineer

| San Francisco | Hybrid
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Domino is helping the world run on models. Data Science teams at model-driven companies use our platform to accelerate breakthrough research, increase collaboration, and rapidly deliver high-impact models. Our customers are sophisticated analytical organizations including Allstate, Dell, and Bristol-Myers Squibb. Backed by Sequoia Capital, Zetta Venture Partners, Bloomberg Beta, and Coatue Management, we are at the epicenter of the data science revolution: helping companies build better cars, develop more effective medicine, or simply recommend the best song to play next.

Field Engineers are an elite team who help data science teams turn their companies into model driven organizations. Field Engineers deploy Domino’s software, train users, re-develop team processes, integrate data sources, and customize tools.

As a Field Engineer, you’ll work across a wide of array of problems and a diversity of industries. One day you might be helping a marketing company starting to work with satellite images or an insurance company get money to their customers faster by integrating NLP into their claims processing. You’ll be training a room full of new users or sitting with an individual data scientist helping them get the most out of Domino.


Responsibilities:

  • Responsible for working with Domino’s most strategic customers to ensure their success
  • Build integrations to support custom/advanced Data science workflows and how they integrate with the Domino API
  • Play an advisory role to our customers to help leverage domino and data science best practice.
  • Actively commit to our knowledge base to evolve the way customer success operates at Domino.
  • Help evolve the way domino deploys and maintains our software by being in constant communication with core-development

Qualifications :

  • Excellent troubleshooting skills
  • Strong interpersonal and communication skills
  • Willingness to travel up to 40% of the time
  • Deep experience with system architecture (preferably in both AWS and on-prem environments)
  • Programming experience (Python or R preferred)
  • Knowledge of data science workflows
  • Understanding of Data integrations 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • MixpanelAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • MiroManagement
    • SanityCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • 6SenseLead Gen

Location

We're located in the SoMa district of San Francisco. Located near the CalTrain station and Oracle Park, there's a lot to do around the area!

What are Domino Data Lab Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Quarterly engagement surveys
Employee awards
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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