Front Desk Associate

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The ideal candidate thrives in a fast-paced environment and has exceptional multi-tasking abilities, computer skills and takes initiative to get the job done. Customer service is extremely important in the position, as are exceptional organizational skills. Schedule 11:30am-7:30pm - weekends required!


Responsibilities


  • Be the first point of contact for guests and employees, adding to and ensuring our friendly, helpful, and fun environment.
  • Ensure the office clean, stocked, organized, and welcoming to employees and customers alike. This includes maintaining work spaces that are not only comfortable, but organized and professional.
  • Order, track, and maintain snacks and supplies with strong attention to detail; work with local and remote managers to keep cost and supplies within budget.
  • Manage incoming mail & shipments. 
  • Provide recruiting and onboarding support, including greeting and corresponding with candidates (we hire a lot!)
  • Ability to stay calm, provide consistent exceptional customer service, and problem solve effectively in challenging situations.
  • Manage the inflow and outflow of people entering and exiting the our location, while escalating appointments to their assigned representatives.
  • Be a culture keeper! Uphold company values, be engaged, and tackle that extra mile with a smile.


Requirements

  • Flexible schedule. Must be willing to work weekends and holidays
  • 1+ years of customer service experience 
  • Punctual and dependable.
  • Detail oriented and the ability to keep organized
  • Professional demeanor
  • A great attitude. We want someone who brings great energy to the team and the office!
  • Willingness to do a range of things. This job is by definition non-specialized and we want someone who is looking to do different things.
  • Know what makes people tick - there will be a diverse set of people in the office, you’ll need to be able to read the pulse of the room and be proactive in suggesting changes should the vibe be off. 
  • Prior experience with office needs is great, though we are open to all candidates if you can prove to us that you can handle the heat!


Compensation


  • $17/hr
  • Medical, Dental & Vision benefits 
  • 401k
  • Snacks provided daily & lunch on Fridays & Saturdays
  • Growth within the company!


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Location

San Francisco is often called "Everybody's Favorite City," a title earned by its scenic beauty, cultural attractions, diverse communities, and world-class cuisine. The Bay Area has the largest concentration of high-tech companies in the United States and is also where we got our beginnings!

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