About The Role & Team

The Front Desk Experience person will work alongside the Office Manager and People Experience team lead in our San Francisco headquarters. As part of the People Team, the People Experience Team strives to make Amplitude a great place to work by curating and delivering an exceptional employee experience. 

As a Front Desk Experience (Receptionist) you will: 

• Greet all guests and visitors, welcoming them to Amplitude
• Manage all shipping and receiving of mail and packages
• Monitor and maintain the overall appearance and tidiness of conference rooms and communal spaces
• Triage tickets from Zendesk
• Coordinate with building management on ad hoc requests
• Order, stock, and organize all supply areas
• Coordinate projects on an ad hoc basis
• Be a pillar of the Amplitude community, exemplifying our company values

You'll be a great addition to the team if you: 

• Demonstrate initiative/own problems you identify
• Operate with a sense of urgency and intentionality 
• Focus on the details and take pride in presentation
• Enjoy building relationships and bring a customer-focused mindset
• Take a no-job-too-small approach to team collaboration (you put the FUN in TEAM)
• Communicate with clarity and openness, both verbally and in writing
• Are passionate about creating an environment of inclusion and belonging
• Believe that taking care of people is taking taking care of business

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, delicious in-office lunch, dinner, & snacks, commuting benefits, a 12-week parental leave, a generous Learning & Development stipend, and a full 10 year window to exercise your stock options. 

The Product: Amplitude is the world's #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth. We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive. 

Other fun facts about Amplitude: 

• Founded in 2012, Amplitude is backed by Sequoia Capital, IVP, Battery Ventures, Benchmark Capital, Y Combinator and other top tier investors.
• Twenty of the Fortune 100 are now customers of Amplitude as are innovative brands such as Atlassian, Twitter, Peloton, FuboTV, and Thredup.
• We have offices in San Francisco (HQ), New York, Austin, Amsterdam, London, and Paris.
• Our mascot is the datamonster, who loves to chow down on all your numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Amplitude’s D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

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