About Good Eggs

Good Eggs is the simplest way to feed your family, all week long. We’re an online grocery delivery service based in the Bay Area, offering absurdly fresh local produce, easy weeknight meal kits, everyday staples, and wine, beer, and spirits — everything you want and everything you need, delivered to your door.

We believe in...

• The positive impact of good food on our families, our community, and our environment.

• Sourcing local so there's less time and distance between the farm and your fridge.

• Investing in local foodmakers’ businesses as we grow ours.

• Paying our employees a living wage and working with producers who do the same.

We’ve focused on growing authentically, with our roots in the community and producers we serve, to create a healthy, sustainable business. Check out our blog.

The Operations Manager is responsible for directing the daily activities of a high-volume pick, pack, ship Fulfillment Center. Key responsibilities include planning and execution of weekly volume as well as managing the day-to-day operation of the facility’s staffing, ensuring inventory accuracy, Food Safety/Quality Control, coaching and all personnel related issues. This position requires strong communication skills and a high level of leadership.

Primary Functions:

• Responsible for the management of personnel, quality assurance/food safety, inventory accuracy, production and replenishment.
• Ensure adequate staffing, equipment and space utilization to fulfill production goals during peak holiday weeks as well as non-peak periods.
• Develop detailed facility operations plans and schedules for peak periods based on high-level parameters provided by upper management.
• Plan resources (both equipment and staff) to meet growth requirements
• Manage and develop the team to optimize productivity and promote growth.
• Work closely with Food Safety and Quality Assurance teams to ensure we are executing to the highest possible standards for our customers.
• Develop, implement and facilitate processes that focus on achieving measurable improvements to operational efficiency, inventory management, quality, food safety, order accuracy and on-time delivery.
• Establish annual departmental operating budgets and track/control spending within budget.
• Maintain environmental, safety and other relevant regulatory compliance.
• Work with other managers to continuously improve policy, procedures, practices and training.
• Ensure the accurate and timely preparation of reports regarding daily and weekly operations.
• Provide excellent service to all internal and external customers.
• Create and manage LEAN program in facility, including standardized work, visual management, and 5S

Skills and Experience Requirements

• Technical degree. Desirable: Bachelor’s degree, ideally in Business
• Minimum 10 years of experience working in a faced-paced warehouse/production logistics or manufacturing environment.
• Minimum 5 years of experience managing a team
• Ability to use KPIs and data to manage and improve processes
• Strong interpersonal skills
• Successful track record in leadership and supervising the work of subordinates
• Strong customer orientation and problem solving skills including 5W or 8D root cause analysis
• Establish priorities and multi-task
• Possess professional business demeanor
• Good working knowledge of MS Office Suite.
• Very organized / Methodical
• Critical / Analytic / Objective
• Approachable
• Ability to work effectively in a high-pressure environment
• Experience in a LEAN environment; Six Sigma Green belt preferred

Why work for Good Eggs?

• Most of all -- Good Eggs offers an opportunity to use your energy, creativity and enthusiasm to participate in building a better food system.

• We're working to build the most loved, most profitable, purpose-driven food community in the world

• Incredible work environment with passionate, accomplished team members

• Locally sourced, chef-prepared, family-style team lunches!

• Benefits include employer assisted health, dental, vision, life and disability insurance, 401k, Equity, Flexible spending accounts (FSA), 20% off groceries + free delivery, Flex vacation + 10 holidays, Generous parental leave, & opportunity for an unpaid sabbatical after 2 years.

Good Eggs provides equal employment opportunities for team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability in accordance with local, state and federal guidelines. We hire and promote individuals based on their qualifications for the position to be filled. We are committed to creating a diverse and inclusive workforce.