Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About Your Role: 

Sendoso is looking for a Revenue Operation Manager to sit in the driver’s seat for our GTM tech stack. This role involves hands-on administration of our core tools, integrating and configuring a seamless end-user experience for our GTM teams.

Who You Are:

• You’re a builder, an architect. You can take a half dozen sales/marketing tools and integrate them into a seamless workflow. You bring a strong sense of empathy to work each day and are willing and able to help a team member at a moment’s notice. You’ve got sharp attention to detail, and are always planning for what's around the next corner.

Projects You’ll Work On:

• Own day-to-day administration of Salesforce instance and drive a feature development roadmap to support Sendoso GTM initiatives
• Manage third-party integrations and guide our tech stack towards a 360-degree view of the customer, utilizing Salesforce as the core platform.
• Serve as primary helpdesk support and primary contact for triaging GTM tool issues
• Ensure solutions are built for scale and follow best practices. Help plan and prioritize future business systems needs

Experience:

• 4+ years of professional work experience developing solutions in Salesforce ideally at high growth SaaS companies
• Familiarity with core Salesforce CRM functional technologies including Process Builder, Flows, Validation Rules, custom objects, roles/profiles, etc.
• Experience owning and integrating Salesforce into a larger company-wide tool ecosystem (finance systems, integrations to eng/product backend, etc.)
• Salesforce Administrator Certification
• Excellent project management and organizational skills
• Comfortable with ambiguity and can drive towards simple solutions to complex problems

Bonus Points If...

• Salesforce Advanced Admin or other SFDC certifications
• Experience with CPQ, NetSuite, or Tableau
• Prior experience as an IC in a Sales, Marketing, or Customer Success role

What You’ll Love:

• We're currently working from home due to Covid-19, and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
• Comprehensive Medical Plans plans - we've got you covered
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan 
• Volunteer Time Off 
• Birthday Time Off
• Catered Lunch & Breakfasts 
• Team Outings
• Dog-Friendly Offices
• Collaborative Office Space
• ClassPass Membership Program 
• Fully-Stocked Kitchen 

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.