Head of Business Operations, Fertility at Alto Pharmacy

| San Francisco
Sorry, this job was removed at 2:13 p.m. (PST) on Monday, August 31, 2020
Find out who's hiring in San Francisco.
See all Operations jobs in San Francisco
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 600 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Role

The Head of Business Operations is a critical leader of the Fertility Business Unit and supports our VP, GM of Fertility in running the business day-to-day. They will develop a full understanding of the business strategically and operationally and build the operating / governance model to ensure our cross-functional team is achieving our growth and margin goals. They will surface and prioritize business challenges and opportunities, and lead the corresponding strategic analysis and special projects to make decisions and deliver impact. This leader will thrive in a fast-paced culture, has a proven track record of working cross-functionally, and is willing to roll up their sleeves to take ideas to results.


Accelerate your career as you:
  • Build and run the fertility operating cadence to ensure we set the right goals, have the reporting and insights we need to identify areas of deviation and support functions to course correct
  • Partner with finance, sales and operations to ensure we have the right forecasting tools and processes to set bottoms-up goals for growth and margin. Ensure this translates to clear initiatives and owners 
  • Leverage internal data and market insights to proactively surface challenges and opportunities for growth and margin improvement, and drive prioritization for your team and other functions
  • Lead high-priority strategic initiatives, from problem definition to decision and/or implementation. Use data to deliver business insights and develop business cases. Work with leaders across sales, provider success, patient care, fulfillment, finance, and product to make thoughtful decisions and build ownership of solutions

A bit about you:
  • 10+ years of experience with a mix of strategy and business operations in high-growth and complex organizations. 
  • Exceptional problem-solving, strategic, and analytical skills, and a highly data-driven approach
  • Strong financial acumen and experience in forecasting and budget management. Demonstrated experience understanding and actioning key value drivers of a business, including pricing and operational improvements 
  • Proven ability to create effective relationships and be an “influencer” at all organizational levels and with various cross-functional partners to deliver results
  • Results driven and action-oriented approach to your work
  • Experience building and/or leading business processes to set goals, identify key metrics, and track results
  • Experience in healthcare a plus

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
More Jobs at Alto Pharmacy17 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
Legal
Operations
Product
Sales
Developer
new
San Francisco
Product
new
San Francisco
Developer
new
San Francisco
Operations
new
San Francisco
Product
new
San Francisco
Data + Analytics
new
San Francisco
Finance
new
San Francisco
Sales
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Operations
new
San Francisco
Product
new
San Francisco
Data + Analytics
new
San Francisco
Operations
new
San Francisco
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Alto Pharmacy's full profileSee more Alto Pharmacy jobs