Who We Are:
Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things.
One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.
And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place.
About Your Role:
Sendoso is looking for a customer-centric individual focused on developing a world-class buying team. This individual will be responsible for defining premium and unique gifting experiences by use case and budget. They will design the Sendoso unboxing experience, aimed at delivering memorable brand experiences to support our customers objectives. This individual will also design a portfolio of gifting and boxing options to be leveraged by the Sendoso Brand Consultants and Project Managers.
Who You Are:
You are a highly strategic leader with experience in merchandising, purchasing, vendor management, sales, marketing, corporate gifting and product development. You will be building a new function within our company and will need to leverage your leadership skills to build a cohesive, cross-functional team with responsibility over matrixed teams in other parts of the organization.
You will be focused on:
- Building a team of Procurement Specialists, Brand Specialists, Project Managers and Vendor Relations Analysts
- Developing cost effective, warehouse efficient, best in class boxing experiences
- Create a robust catalog of standardized gifting offerings for SMB customers
- Assist brand specialists with developing unique and creative, custom sends for Enterprise customers
- Increase adoption of the Brand Specialist and Project Management team amongst our customer base
- Work with the Product team to develop new, self-service gift/send solutions
- Identify opportunities for continuous improvement
- Align with Marketing on marketing new gifting/sending options for internal and external use
- Partner with Product to influence our product roadmap
- Measure and forecast custom sends alongside our finance team
- Ensure that all solutions are logistics friendly and optimized for warehouse efficiency by coordinating with the warehouse team
Experience/ skills:
- 5-10 years’ experience in retail buying / merchandising
- 5+ years’ experience in eCommerce.
- Excellent communication, business acumen, organizational, and time management skills are necessary for success in this role.
- Ability to manage influence through persuasion, negotiation, and consensus building
- Vendor management and procurement experience required
- Strong empathy for customers AND passion for revenue and growth
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative leader with the ability to inspire others
- Excellent communication and presentation skills
- Relevant Bachelor’s degree
What You’ll Love:
- We're currently working from home due to Covid-19, and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
- Comprehensive Medical Plans plans - we've got you covered
- Take-What-You-Need Time Off
- Vacation Bonuses 2X/Year
- 401K Plan
- FSA Plan
- Volunteer Time Off
- Birthday Time Off
- Catered Lunch & Breakfasts
- Team Outings
- Dog-Friendly Offices
- Collaborative Office Space
- ClassPass Membership Program
- Fully-Stocked Kitchen
Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.