We are looking for a VP of Business Systems, Applications & IT to lead our internal business systems strategy across the company as we rapidly scale. The Business Systems and IT organization oversees all internal applications across Sales, Account Management, Marketing, Finance, Accounting, HR, Support, Operations, Product and Engineering. This includes core systems spanning Salesforce, NetSuite, Workday, Mulesoft, Pactsafe and other third party applications.

About the Role

• The VP of Business Systems, Applications & IT will be responsible for developing and implementing a cohesive strategy that integrates our IT systems and business applications
• You will own both the IT budget and strategy
• You’ll ensure optimal hardware and software needs are met with particular focus on IT Net Promoter Score and efficient SLA’s as defined in collaboration with business partners
• You’ll be responsible for achieving the highest quality at the lowest cost 
• Create strategies aligned with corporate plans of international expansion, new business launches, etc. 
• You will be responsible for creating a seamless and efficient employee lifecycle including onboarding, facilities, and productivity

You’re excited about this opportunity because you will…

• Lead the development of the business systems strategy and roadmap, and ensure successful integration of core systems and applications that support the company’s strategic plans
• Centralize, organize and manage the business systems efforts and manage one core team to deliver solutions across the enterprise
• Lead major business system projects, ensuring executives and partners are aware of outcomes and status
• Coordinate cross functionally with business partners (HR, Internal Audit, Accounting, Sales, Tax, Business) to define business systems requirements for new technology implementations ensuring all parties’ needs are met
• Manage IT operating and capital budget and drive operational efficiencies
• Ensure compliance with applicable regulatory standards in the US and internationally
• You’ll be responsible for mentoring and growing the existing IT team to achieve operational excellence
• You will hire and grow leaders of key business systems (i.e. Mulesoft, Workday, etc.)

We’re excited about you because…

• You have a strong bias to action - you’re strategic, but willing to get in the weeds to solve critical problems
• You’re able to clearly articulate complex issues in an effective manner to a variety of audiences
• You are customer obsessed. You are proactive in seeking the feedback of your business partners to enable success across the company 
• You are highly focused on execution and delivering results
• You’ve previously been the Head of IT or Business Systems at a company with 5,000+ employees
• You’ve overseen international operations (APAC, EU, US) with multiple engineering and support hubs
• You have experience managing large full time workforces and distributed contractor teams 
• 15+ years of relevant technical experience, including 8+ years in a leadership role 
• Experience with Workday, Netsuite, Salesforce, and IT is required

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.