Head of IT

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About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $127 million in funding and 80,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the Role

In this role, you’ll work closely with the leadership team to set strategy and drive execution of enterprise-wide technology, systems, infrastructure, and technical support. This role is very cross-functional across many different teams, including Product, Engineering, Sales & Marketing, Finance, Legal and the executive team.

In this role you will:

  • Set up the IT function to provide world-class support and services to Sentry's developers, operations teams and executives.
  • Collaborate with internal partners to understand their information technology requirements and priorities
  • Thoughtfully research IT systems and tools alternatives and provide executive-level proposals keeping cost and budget in mind
  • Implement IT solutions to support Sentry's growing organization and evolving needs
  • Ensure that software licenses are procured and conform to EarnUp’s internal policies
  • Ensure critical business data is accessible, synced and integrated across systems
  • Deploy and manage solutions and a team across offices in multiple timezones and countries

You'll love this job if you:

  • You have a customer experience driven approach to IT
  • You enjoy working with technology at the forefront of IT and aren’t afraid to try a new approach to solve old problems

Qualifications

  • 5+ years IT management experience plus a BS in engineering/computer science (or comparable experience)
  • You have experience configuring, deploying, and leading:
    • Cloud-based enterprise identity management including SSO, SAML, etc.
    • Cloud enterprise services such as Google Workspaces, Slack, Zoom, etc.
    • Configuration management systems, such as JAMF or Intune
    • IT assets including endpoints, office networking, and A/V conferencing systems
  • Experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
  • You have worked in a fast-paced, startup environment in a lead role working cross-functionally and with senior leadership

Bonus Experience

  • Experience with python or a similar scripting language.
  • Experience using infrastructure as code tools, such as Terraform.
  • Experience implementing best practices in data governance.
  • Experience managing teams in distant timezones.
  • Knowledge and experience in information security and security engineering is a plus

Benefits

  • Competitive salary and meaningful equity
  • 100% medical, dental, and vision coverage for employees, 75% company-paid for dependents
  • Monthly commuter subsidy
  • 401k program
  • Learning & Development stipend
  • Charitable matching program
  • Generous parental leave policy
  • Flexible working schedule and vacation policy, work from home policy, and real work/life balance
  • Catered lunches
  • Company events (Hack Weeks, All Hands, quarterly social events) and friends and family events
  • Relocation assistance - you are living in, or willing to relocate to the San Francisco Bay Area

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

Sentry values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

45 Fremont Street, San Francisco, CA 94105

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