Immigration Specialist

| Peninsula
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At Liftoff, we’re helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. Our technology is innovative, agile, and we have strong product-market fit; as a result, we've already reached profitability and are seeing tremendous growth. In order to support Liftoff’s continued success and ambitious growth goals, we are looking for a highly motivated Immigration Specialist to join the team and support Liftoffers as we continue to scale across the globe.

As Liftoff's Immigration Specialist, you will be a part of the People Operations team and report into the Director, Total Rewards & People Operations. You will support Liftoff’s employees, currently located in eight countries around the world, and support them throughout their employment lifecycle in regard to immigration.

This role can be based out of our Redwood City or San Francisco office. 

In your day-to-day, you will:

  • Manage the immigration lifecycle for all the applicants and employees
  • Oversee Liftoff’s immigration program and liaise with immigration attorneys to assist employees with immigration matters 
  • Interact with and advise managers and leaders on complex immigration matters. Educate managers and business partners on immigration issues, strategies, and guidelines
  • Manage international immigration applications and facilitate information and document collections internally and externally between Liftoff and it’s immigration-related service providers
  • Ensure all paperwork, including applications for immigration and visas, are completed accurately and in a timely manner
  • Continually evaluate and document current immigration processes and policies, make recommendations for improvements and implement solutions as appropriate
  • Ensure world-class end to end customer experience
  • Maintain confidentiality and compliance with all applicable rules and regulations guided by external counsel

You will enjoy and excel in this role if you have most of these qualities:

  • Bring 2+ years working in immigration
  • Experience with non-US immigration (experience with Singapore, the United Kingdom pre and post Brexit and the European Union a plus)
  • Strong understanding of all employment based U.S. immigrant and non-immigrant visas
  • An understanding of time sensitivity with immigration related matters and a get the job done mentality
  • Excellent verbal and written communication skills, as well as an ability to give and receive open, constructive feedback in a way that cultivates trust and respect
  • Proven analytical thinking, problem solving, and decision-making skills
  • Experience at a fast-growing technology company, a plus

Liftoff Mobile, Inc. (“Liftoff”) is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • MURALCollaboration
    • AsanaProject Management

Location

Our US Headquarters is located in vibrant downtown Redwood City, conveniently located within walking distance from the CalTrain station & a wide variety of retail & dining options.

An Insider's view of Liftoff

What's something quirky about your company?

Best part of Liftoff is the company-wide, mutual encouragement for all to lead w/authenticity, courage, & compassion. Whether it’s fun self-expression or the tough acknowledgment of BIPOC societal & workplace inequities, there’s a tangible motivation to embrace & share my uniqueness & inherent personal responsibility to support the same in others.

Alex

Sr. Sales Engineer

How do you collaborate with other teams in the company?

I think about collaboration as sharing & aligning goals, which creates business alignment. Setting clear goals & direction fosters collaboration toward a common effort, & understanding each other's priorities helps in achieving this win-win scenario. Ultimately, I believe transparency builds mutual trust, enabling us to achieve more as a company.

Darryl

Manager, Regional Sales, Greater China Region

How has your career grown since starting at the company?

I started as an intern and accepted a full-time offer because I knew my team would be supportive of my professional goals. So far, in my first few months, I’ve led a companywide lunch & learn, and I became my team’s culture lead. Overall, I’ve exceeded my expectations in expanding my skill set and have become more confident in my professional self.

Maya

Business Intelligence Analyst

How do you make yourself accessible to the rest of the team?

I love interacting w/Liftoffers at a human level & keeping a pulse on our culture & team morale. I do this in proactive ways through quarterly regional CEO fireside chats, bi-monthly CEO breakfasts w/groups of 3-5 team members, ad hoc walk-and-talks, & monthly team all-hands. I also encourage team members to put time on my calendar as necessary.

Mark

CEO

How do your team's ideas influence the company's direction?

Everyday the decisions the ACP team makes on creative optimizations influence Liftoff’s business success. Our job is to tell a more compelling creative story for our customers based on A/B tests. Finding a new animation style or playable concept that gets users excited is not only a win for the customer but for us at Liftoff as well.

Alexandra

Manager, International ACPs

What are Liftoff Perks + Benefits

Liftoff Benefits Overview

At Liftoff, we strive to provide an environment where our employees feel empowered to learn and grow. We are driven to continually build an inclusive and ever-changing organization, foster a positive work environment (both in-office and remote), and provide valuable results to our customers. We offer full coverage of your medical, vision, and dental benefits, and also offer family planning services, mental health services, 401k with company matching, and unlimited PTO for all US employees. Some of our perks include monthly stipends for lifestyle, office meals, commuting, and career development.

Culture
Volunteer in local community
Liftoff gives back locally to all of our seven offices globally; this includes in-person and skills-based volunteering employee gift matching, and pro-bono professional services.
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Liftoff hosts regional meetings called Liftoff Live designed for team and cross departmental collaboration and trainings. As a global company, we have one in each region, Americas, EMEA and APAC.
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our cross department ERGs include Liftoff Ladies, Liftoff Pride, Liftoff Parents, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
As a privately held company, we offer employees stock options.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Liftoff offers all employees a Family Planning Stipend of up to $15,000 USD that can be used towards services like IVF, adoption, and gestational carrier support.
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer unlimited PTO.
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Liftoff offers Caltrain GoPassess; monthly ride share credits, parking passes, etc.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Including board game, running, basketball, and book clubs.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

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