The IT Administrator will work with Recurly’s IT infrastructure. They will perform both technical and administrative tasks to ensure the functionality, efficiency, and satisfaction of Recurly’s corporate staff. The IT Administrator must be knowledgeable in macOS software and systems. The role requires critical thinking and problem solving with high attention to detail. Since end-user support and teamwork are important aspects of the role, excellent communication and people skills are required.

If you do not match the job description 100%, we would still like to hear from you!

Compensation & Benefits

Estimated annual salary for this role may range from $81,509.00 to $90,000.00

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

401(k) Retirement Plan

Company equity

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Casual dress

Dog friendly office

Commuter benefits

Volunteer opportunities

Responsibilities

• Provide technical support and training for end users 
• Assist with the configuration and deployment of end-user systems
• Install and configure software and hardware (OS, applications, etc)
• Collaborate with other teams to maintain standards and functionality
• Maintain inventory levels such as equipment, peripherals, etc.
• Ensure meeting room functionality and organization*
• Provide A/V assistance for company meetings*
• Keep IT related supplies clean and organized*

Requirements

• 2+ years of experience as an IT Administrator in a macOS environment or similar experience (such as Apple Genius)
• Ability to assume increased responsibility
• Experience with GSuite, SSO, MFA, Okta, Jamf, Salesforce, BetterCloud is a plus
• Ability to be a self-starter
• Ability to take ownership of issues and drive them to resolution
• Very detail oriented with a high sense of urgency
• Excellent communication, organizational, and interpersonal skills

About Recurly

Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana