About the role

Chime is looking for a highly motivated Senior Client Platform Engineer to join our agile Systems Engineering team and help address the ever-growing list of demands faced in a hyper-growth environment. You will engage with multi-functional business partners throughout project timelines to implement, run and own efficient solutions as we continue to scale safely. As a critical member of the IT organization, you will have the opportunity to help shape the future of Chime and, of course, our Member-obsessed experience.

We like to be forward-thinking and believe a secure access platform can be built entirely in the cloud leveraging tools such as osQuery, JAMF, InTune, Crowdstrike, and Okta. An ideal addition to the team would be the authority in all things related to end-user computing (EUC) management. Pairing closely with our Security team, this role will make sure our fleet stays in sync with all policies and posture checks before being allowed access to our corporate data. This Systems Engineer role will apply effective communication, analytical, and problem-solving skills to not only maintain a bullet-proof fleet but also protect our member's safety.

A successful candidate will take pride in building custom solutions when they do not exist and apply existing technologies to better implement what is already in place. You understand how to use various APIs and languages to automate manual IT operations and are familiar with cloud orchestration concepts; You exemplify the Chime core value “Simplify.” If you love building, breaking, and fixing things, are passionate about technology, and thrive in a fast-paced, collaborative environment, we'd love to hear from you!

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $137,500 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Design, build and maintain automations across our endpoint management tech stack; Constantly optimize and make our fleet more efficient and easier to use
• Build solutions for creating software packages, deployment, patch management, and encryption in our global Mac and Windows environment
• Work with the IT Support teams to identify difficulties and issues in the environment and then implement solutions to increase productivity for IT staff and end-users
• Partner with the Security team to identify and mitigate risks and threats to our fleet, as well as keep us up to date on security standards and practices
• Implement compliance processes and related tooling to report overall configuration status
• Develop metrics/reporting and maintain data to reflect the overall inventory, health, and compliance state of all devices
• Document, teach, communicate and reinforce procedures and standard methodologies for the IT team and offer technical mentorship and troubleshooting assistance to junior team members

To thrive in this role, you have

• Good understanding of Zero Trust or Beyond Corp concepts
• Experienced with one or more general-purpose programming languages including, but not limited to: Swift, Ruby, Python, Go.
• Five to eight years of experience in managing macOS with open source tools (e.g Munki or Puppet / Chef) and/or enterprise mobile device management systems (e.g Jamf Pro, Microsoft Intune, SCCM, AirWatch)
• Certifications in Jamf 300 and 400, MS-100, MS-101 are a plus, but the equivalent experience that demonstrates mastery of the knowledge domains covered by those certifications is required.
• An in-depth understanding of Apple’s MDM protocol and Configuration Profile specifications
• An in-depth understanding of macOS fundamentals, such as installer and packages, Launch Daemons and Launch Agents, the preferences subsystem, system extensions, macOS built-in security tooling (endpoint security framework, openBSM, SIP, Xprotect, Gatekeeper, etc), and unified logs
• An in-depth understanding of Windows System Administration and management, such as InTune/Endpoint Manager, Registry, PowerShell scripting, MSI packaging, WMI queries.
• Excellent presentation and writing skills to both technical and non-technical audiences in a remote environment

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

Chime requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in one of its offices, join Company-sponsored activities, or travel for business purposes. This job may require periodic office attendance and/or business travel and therefore candidates will need to be eligible for these activities by their start date.

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