Lemonaid Health is a mission driven technology startup committed to providing quality and affordable healthcare to patients nationwide. We build long term relationships with patients by offering a broad range of primary care services to help them lead happier, healthier lives. We’re backed by large strategic and healthcare investors like OTV and Health Velocity Capital.

Lemonaid Health comprises an entrepreneurial team of over 100 people who live each day by our 7 Guiding Principles including celebrating wow, setting a high bar, leading in innovation, and championing equality. Interested in transforming healthcare? Apply today and join our growing team of Lemons!

This position is based in San Francisco, CA and reports to the Senior Business Operations Manager.

What you'll do

• Oversee the day-to-day operations of state licensing activities for our medical team in collaboration with our Compliance and Medical teams. 
• Manage the training and development of staff while fostering a culture aligned with our 7 guiding principles
• Identify, prioritize and implement workflows and technologies to improve efficiencies and clinician satisfaction
• Analyze and report on various key metrics and trends related to the licensure and clinician onboarding process
• Collaborate with Compliance to research and maintain up to date records on state laws and regulations for clinicians and their scope of practice. 
• Collaborate with Recruiting and Patient Operations teams to provide strategic input toward recruitment and licensing goals.

What you'll bring

• 4+ years experience obtaining state licenses in a healthcare setting. State licensure experience for physicians, nurse practitioners and registered nurses is a must. Multi-state licensure experience preferred.
• 2+ years experience in people management with strong leadership and motivational skills.
• Strong analytical and problem solving skills. 
• Excellent communication skills - both written and verbal. 
• Ability to thrive in a fluid, fast-paced environment, adapt to change quickly, and understand what it means to work with a sense of urgency. 
• Experience in developing and implementing policies and procedures. You like to innovate and find new, creative solutions and implement them to solve process inefficiencies.
• Excellent interpersonal skills and have the ability to interface effectively cross functionally with other teams across the organization.
• Communicate professionally, tactfully, and kindly while maintaining a high level of confidentiality at all times

Why we think you’ll be excited about us: 

At Lemonaid Health, we strive to be the best place to work. We have ingrained a culture of giving and receiving feedback, and providing a challenging, yet fun, work environment. 

We are proud to offer competitive medical benefits in addition to 401(k) matching, generous PTO, and more!

Our Lemons live each day by our Guiding Principles:

-Aim for “wow” in everything we do.

-Be driven by our mission to increase access to healthcare.

-Lead in innovation - act first.

-Communicate clearly using the correct communication medium.

-Set a high bar for ourselves and each other - provide and take feedback.

-Be proactive - never say “that’s just how we always do it”.

-Champion equality - proactively be anti-discriminatory.

Lemonaid Health is committed to providing equal employment opportunities and bases all hiring decisions upon business needs, job requirements and individual qualifications without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.