**Considering candidates in San Mateo, Santa Barbara, or US-based remote**

Achievement is seeking a Business Operations Manager who will be responsible for operational excellence on our Achievement platform. Reporting to the head of Achievement operations, this role will focus on optimizing operational processes for scale, implementing engagement programs and strategies, and executing customer-sponsored work.

This role requires a broad range of skills, including, but not limited to, problem solving, cross functional collaboration, a keen eye for identifying and scaling processes and leading strategic operational initiatives, as well as the ability to understand and clearly articulate trade-offs, drive clarity, and test new ideas.   

Candidates must be eager to learn, collaborative, a proven team leader with a bias towards action, and will be expected to support the day-to-day activities of existing programs as they hire, build, and manage their team. Ability to think high level as well as dive into the day to day work with the Operations team is a must. We are looking for individuals who thrive when given the freedom to create things from scratch and work with cross-functional stakeholders.

RESPONSIBILITIES

• Accountable for operational implementation and delivery of programs on Achievement
• Develop processes and documentation to help scale the strategy and operations team
• Hire, build, and manage team as function scales 
• Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of deliverables
• Own the analysis and reporting of various operational aspects (i.e. establish and measure KPIs) to help drive decision making as this function grows and develops
• Set quarterly initiatives and milestones and regularly track and present reporting on meaningful metrics and other relevant business insights

QUALIFICATIONS

Minimum Qualifications:

• BA/BS
• Proven operator who knows how to put the pieces together and execute projects efficiently and flawlessly
• Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously
• At ease with using data and analysis to guide decision making and comfortable pulling data in SQL or modeling in Excel
• Strong communicator, both written and verbal
• Comfortable with ambiguity and eager to partner both internally and externally to build creative solutions
• Must be self-motivated, fast-paced, team-oriented, extremely organized including attention to detail and multitasking
• Experience building and managing cross-functional teams
• Experience developing and deploying new processes for effective scaling
• Strong team player with proven ability to lead through influence

Preferred Qualifications:

• Advanced degree (MBA) preferred
• 3+ years people management experience
• 7+ years of experience in operations, technology, analytics or related experience
• Experience in consumer technology operations
• Start-up experience with companies

ABOUT EVIDATION

Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals—generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare—faster.

OUR VALUES

• Put individuals first
• Challenge each other and state your good intent
• Go fast while maintaining quality and integrity
• Work to win together

OUR BENEFITS & PERKS

• Competitive salary + performance bonus + equity
• Medical, dental, and vision benefits with generous company contribution
• Company-provided life and disability insurance
• 401(k) with company contribution
• Wellness and wearable device reimbursements, mental health benefits, wellness programs
• Employee advisory committee focused around diversity, equity, inclusion, and belongingness
• Distributed teams and flexible work hours
• Take time when you need it: 13 paid company holidays + flexible time off
• Paid parental leave
• Mobile phone, home internet, and home office furniture reimbursements
• Apple laptop and your choice of monitor + noise cancelling headphones
• LinkedIn Learning and other professional growth opportunities

EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.