About Us

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families. 

We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here! 

Brightline is convening a team of leading clinicians, technologists, business leaders, and creative thinkers to completely transform what behavioral health care looks like. Together, we’re building exceptional technology and real-world care to bring a warm, supportive, and goal-oriented experience to families. And we’re all here to help children and families thrive. 

About the Role

Brightline is embarking on an exciting period of rapid growth across our care and corporate teams. We are currently in the process of building out our IT function to build a scalable and secure infrastructure to support this growth. We really need someone who can design, build, maintain and support a cloud forward infrastructure in collaboration with cross functional teams.  You will also need to work closely with our Security & Compliance team to ensure the technologies you implement align with SOC 2, NIST, HIPAA and customer contractual obligations.  Your top priority will be defining and automating reliable, repeatable and auditable processes to reduce risk to the business and our partners.

Primary responsibilities:  

• Design, build and implement complex IT systems in support of business objectives
• Create scalable system management processes and documentation
• Coordinate planning and technical implementations to support SOC 2, HIPAA, NIST and HITRUST certification and compliance standards through audit
• Manage day-to-day support of end users, assets and supporting technologies
• Acquire and manage vendor relationships, including but not limited to contract negotiations, security reviews, renewals and support/maintenance
• Determine, scale and manage team resourcing needs as company grows
• Work cross-functionally to identify opportunities for improvement, cost savings, automation and scalability

About You

You will thrive at Brightline if you have:

• A passion for our mission to redefine behavioral health for children and their families
• 5+ years of experience in security focused IT implementation, management and support
• Demonstrated ability to manage and grow an internal or outsourced team of IT professionals
• Proven experience building cloud forward scalable systems through automation
• Experience in regulated or health care technology business
• Ability to thrive in a fast-paced, high growth environment
• An undergraduate degree is required

Our Technology

Brightline's cloud forward technologies are evolving but we appreciate candidates with expertise in the following:

• Google Workspaces
• Slack
• Okta
• Zoom
• Jamf Pro Cloud
• Cloudflare
• AWS

While our company is headquartered in the Bay Area, we have a national footprint and encourage remote applicants.

Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.