Manager of Risk Operations

| San Francisco
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About Rippling

Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system. 

 

In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work. 

 

Rippling is headquartered in San Francisco and has raised $200M in funding from top-tier investors, including Kleiner Perkins, Founders Fund, Initialized and Y Combinator.

About The Role

Rippling is looking for a Manager of Risk Operations. This is an exciting opportunity to become a foundational member of the Risk team. You’ll design and implement fraud prevention policies and processes, credit policies, and you’ll integrate these controls into the Rippling payroll product, our support workflows, and other elements of our business. It’s a highly cross-functional role with high visibility within the executive team.

What You'll Do:

  • Design the overall risk framework for our company, with a focus on our payroll offerings
  • Develop our fraud, credit, and other risk controls into scalable processes; document existing processes, and progress Risk workflows to a “business as usual” state
  • Partner with legal, sales, and R&D to build and strengthen a comprehensive control environment, including operational tooling for the payroll product
  • Act as an escalation point for frontline fraud and credit concerns, serve as fraud lead on incident responses, and collaborate with other stakeholders as necessary
  • Work closely with compliance to promote a company wide culture of compliance

Qualifications: 

  • 5+ years of experience in a fraud or risk role at a payments company, fintech, or financial institution; we will not consider candidates without direct experience in a related fraud/risk role
  • Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
  • Deep understanding of payroll fraud ecosystem and how to scale operations balancing safety, efficiency, and accuracy
  • The ability to imagine the worst case scenario and think like a fraudster -- and then beat them at their own game with solid risk-based mitigations plans
  • A self-starter mentality and the ability to take a project and run with it
  • Excellent communicator both internally and externally

If you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.

Benefits: 

  • Medical, Dental, Vision, FSA, HSA, Commuter, Life and Disability Benefits 
  • Uncapped PTO
  • Flexible work hours
  • Generous parental leave
  • Transgender health insurance coverage
  • Competitive compensation (salary, equity)
  • Meeting-light culture
  • Onsite meals

 

Rippling is an equal opportunity employer.

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Location

Rippling is just a two-minute walk from the Montgomery BART station. We're surrounded by many coffee shops, restaurants, and bars!

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