Operations Manager
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
This is a great opportunity to re-shape healthcare by utilizing your clinical experience, independent critical thinking and expertise in a collaborative environment. The Medical Operations Manager will work collaboratively with Operations Leadership and provide oversight of our Medical Experts. Carrot is developing solutions to optimize health and family forming journeys and you can be a part of this change.
The Team:
The team consists of a diverse group of individuals with medical expertise in areas such as fertility, mental health, nutrition and pregnancy. They have a passion for continuous learning and education with an evidence-based approach.
All of them care deeply and are committed to helping individuals:
- understand their fertility and family-forming options
- optimize their overall and reproductive health
- navigate the fertility and family forming journey
Minimum Qualifications:
- 2+ years experience managing operations teams in health care/health tech-related settings (ideally infertility and family forming space
- Strong interest in technology and experience building scalable processes
- Strong leadership and operations management skills, with the ability to collaborate effectively with physicians, nurses, management, and other teams.
- Ability to create and sustain a goal-oriented climate of teamwork, collaboration, and achievement of objectives.
Preferred Qualifications:
- Minimum of 2 years of experience providing patient care or oversight of patient care in a fertility clinic or a hospital clinic that addresses reproductive health
- Advanced degree in business or healthcare-related field
- Experience at a high-growth tech company
- Eager to learn, natural problem solver, empathic
- Ability to work independently and demonstrate good judgment
- Ability to function well from a confidential and private work-remote environment
- Motivated to expand personal knowledge on fertility-related topics, driven to promote excellent member experiences and educate others
- Flexibility to adapt with evolving business needs
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.