Messaging Coach

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As a Rally Health Remote Messaging Coach, you’ll respond to Member messages and provide personalized support during the consumer’s multiple stages of weight loss. The Messaging Health Coach will learn and provide the program content in a way that engages members and encourages them to make lifestyle changes establishing healthier habits. You will report to the Lead Messaging Coach.

Real Appeal is a proprietary, 52-week intensive lifestyle intervention program that focuses on helping participants lose weight and maintain weight loss, reducing or preventing obesity-related issues such as pre-diabetes, diabetes, and cardiovascular disease. 

Pay rate: $19.00/hour to start

Schedule: Monday-Thursday 10:30am-7:00pm & Friday 8:00am-4:30pm 

Start Date: November 2, 2020

You will:

  • Review messages sent by members and use approved resources and systems to write replies to those messages
  • Provide individualized support to all members to guide an understanding and execution of the Real Appeal program
  • Respond promptly to all questions and motivational needs
  • You'll be prepared for all education sessions, notate member progress, and understand specifics to help each member succeed
  • Work with fellow coaches and use continued training to improve coaching methods.

You have:

  • BA/BS degree
  • 1+ years of work experience using a non-judgmental approach to helping individuals change health behaviors - or - comparable education/training
  • Coaching skills to think critically and respond authentically to members’ questions, concerns, and challenges
  • Skills to work with technology and multiple software programs/online platforms (i.e.,Google products, Slack, BlueJeans, Salesforce)
  • Effectively execute on additional projects simultaneously
  • Value working within a telecommuting environment, holding oneself to a given schedule and a designated workspace free of distractions to protect member privacy
  • Completed an NBHWC approved training program,  + 500-1,000 coaching hours OR coaching certification from NBHWC or ICF (preferred)
  • Experience supporting members through chat, email, or other forms of written communication (preferred)

Rally Health™ is about putting health in the hands of the individual. Our culture is built on a belief of helping people live healthier lives, and we know that a diverse workforce enriches us with the talent, perspective and inspiration we need to achieve our mission. Rally knows that we are strongest when our teams reflect the diversity of the world around us, and when Rallyers can do their best work in a workplace where they feel a sense of belonging.

Our Benefits:

  • Great compensation package
  • Comprehensive benefits package for full-time employees, including medical, dental, vision coverage, stock purchase plan, and 401(k)
  • Wellness programs, including physical and mental health services
  • Flexible paid time off for full-time employees & paid leave for new parents

Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to train and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application or review process should notify Talent Acquisition ([email protected]).

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Located in the Financial District, the city’s business center. Among the skyscrapers that dominate the skyline, there are amazing restaurants & stores

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