Office Coordinator, Workplace Services

Are you ready for a new challenge?

Celonis is the leader in business transformation software, turning process insights into action with The Celonis Intelligent Business Cloud, built on the process mining technology it pioneered. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. Companies around the world including Siemens, L’Oreal, Uber, 3M, Lufthansa and Vodafone rely on Celonis technology to guide action and drive change to business processes, resulting in millions of dollars saved and an improved experience for their customers. Headquartered in Munich, Germany and New York, New York, Celonis has grown 5,000% in 4 years and 300% in the past year. In 2019, Celonis reached a $2.5 billion valuation, after receiving a $290 million Series C funding round. Since opening its US headquarters in New York in September 2016 it has quickly added blue chip customers like Lockheed Martin, ExxonMobil, Honeywell, and Mars to its client roster. The US is the fastest growing region for Celonis and will soon exceed 50% of its total revenue. In addition to its offices in the UK, Netherlands, and Japan, Celonis is expanding US offices in New York, San Francisco, Raleigh, Ann Arbor, as well as Latin America.

We are seeking a highly motivated Office Coordinator, Workplace Services to join our Global Workplace Services (GWS) team. You will be responsible for delivering our first impression and support the creation of exceptional experiences for our people and guest. This is a fantastic opportunity for an experienced, well organized coordinator with a passion for exceeding expectations. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our business.

Responsibilities:

• Manage and action to all request in a timely manner and to company guidelines.
• Meeting and greeting internal/external guest maintaining confidentially and discretion at all times. 
• Provide information and resources by proactively identifying guests’ needs. 
• Highlight any common issues being experienced by guests. 
• Act as the local Workplace brand and service ambassador to promote our services, amenities and events. 
• Assist with internal communication. 
• Assist with internal special events and promotions as required. 
• Provide high end, premium service to represent our brand. 
• Maintaining all areas of our Workplace ensuring it looks pristine at all times. 
• Booking couriers, carry out various ad hoc administration duties and provide administrative support as requested/required. 
• Oversee meeting rooms to ensure they are “ready” at all times. 
• Efficiently react to issues as they arise to ensure they are resolved efficiently.
• Ensuing all GWS processes and procedures are followed at all times.
• Work closely with other GWS and cross function teams (HR/Legal/IT/Finance) to ensure we are delivering our services consistently locally.
• Other duties that are deemed appropriate for the role at managers discretion.

Requirements:

• 2+ years of operations and office management experience, preferably in a fast-paced tech environment, hotel, or professional services environment.
• Strategic thinker with an analytical mind.
• Ability to operate calmly under pressure and manage competing priorities.
• Strong personal awareness.
• Strong communication skills (oral/written).
• Strong relationship management skills.
• Understanding of continuous improvement methodologies.
• Self-starter.
• Creative.
• Enthusiastic, committed and determined.
• Excellent IT skills.
• Sense of humour.
• Eye for detail.
• Able to lift up to 50 pounds without assistance.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.