At Fivestars, our mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 50 million people across the United States and Canada use Fivestars to get rewarded at more than 14,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one digital marketing program and payments platform. Fivestars drives over $3 billion in local commerce across its network per year. 

Fivestars was launched out of Y-Combinator in 2011 (most recently on Y-Combinator’s Top 75 Companies List for 2019) and has raised over $100 million from notable investors including Lightspeed, DCM, HarbourVest, Menlo Ventures, Y-Combinator, and others. 

Together, let’s love local!

Overview:

Fivestars is looking for a dynamic Office Manager, “the glue that holds everything together.” You will support all departments in this fast-paced company, and we're looking for someone who is highly organized and flexible. The ideal candidate must be independent and problem-solving in nature, and willing to take on challenges without a handbook.

Responsibilities:

• Maintain and upkeep the SF and remote offices nationwide, including stocking office supplies, coordinating cleaning, and assisting with office moves as necessary
• Oversee the conference rooms and reception areas, and prepare for meetings
• Organize company-wide events, lunches, monthly staff meetings/celebrations, and quarterly volunteer activities 
• Arrange travel and hotel accommodations for staff 
• Design and implement office procedures, internal communications, and safety coordination
• Manage the budget related to office spending; partner with the Accounting Department for reconciliation
• Manage relationships with external contractors, vendors and other key stakeholders
• Assist with monitoring and responding to IT Help Desk tickets
• Assist with minimal Executive Assistant responsibilities such as scheduling meetings and managing Google Calendars for C-level executives
• Office Manager and Executive Assistant responsibilities vary based on needs

Requirements:

• 3-5 years of Administrative or Project Management experience
• Enjoy working in a startup environment with an ever-changing landscape
• Friendly, personable, approachable, and able to connect well with everyone. Smiling too much is impossible!
• Computer skills (e.g., Microsoft Office Suite or Google Business Suite, Adobe Creative Suite) 
• Resourceful and comfortable taking initiative
• Independent self-starter with the ability to work in a dynamic team environment
• Ability to handle multiple detailed tasks simultaneously and independently
• Flexible and able to adapt to changing roles and priorities 

Preferred:

• Bachelor's Degree 
• Startup experience 
• Working knowledge of office systems and processes 

Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.