Office Operations Manager

| San Francisco
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BetterCloud is the first provider of SaaSOps solutions to manage and secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes and policies across a company’s SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever “SaaS Application Management and Security Framework” via two published books entitled “The IT Leader’s Guide to SaaSOps” — Vol. 1: “A Six-part Framework for Managing Your SaaS Applications” & Vol. 2: “How to Secure Your SaaS Applications.” BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA.

We’re a high energy, high growth SaaS company, that is seeking a hard-working, organized person to join our People & Culture team in San Francisco. As Office Operations Manager, you will be responsible for all aspects of our San Francisco office including running the front desk, managing vendor relationships, maintenance, and planning large-scale company events. You will also be the point person for HR-related duties, as well as the primary point of contact for IT and Recruiting support. This position reports to the Director of Facilities.


Requirements

  • Minimum 2 years of experience with office management and/or workplace experience
  • 2+ years experience budgeting and ensuring effective use of financial resources
  • Demonstrated ability to manage projects from start to finish, with exceptional organizational and planning skills
  • Strong written and verbal communication skills as well as an understanding of collaboration tools like Google Drive, Slack, etc.
  • Positive attitude and approach to new challenges in an ever-changing environment
  • Thrive in a fast-paced, rapidly changing environment
  • Enthusiasm to take on and learn new things with a can-do attitude 
  • Ability to stay cool under pressure and keep things light while managing multiple priorities
  • Willingness to work after-hours and occasional weekends as needed for events and construction projects
  • Ability to lift up to 40 lbs, with or without reasonable accommodation

Responsibilities

  • Run the front desk in our SF office, creating a best-in-class experience for customers, candidates, employees and everyone in-between
  • Manage the onsite office operations including maintenance, the pantries, vendors, janitorial and furniture improvements
  • HR duties such as I-9s, communications, onboarding, offboarding and coordination of orientation
  • Oversee capital improvements including small construction projects, furniture improvements, etc.
  • Organize company-wide and team events like our field day, holiday party, and one-off events 
  • Light IT support troubleshooting minor computer issues or conference room/AV problems, as well as coordinating support and equipment shipments with our IT team based out of NYC/Atlanta
  • Plan and oversee office moves/renovations as needed
  • Order supplies and furniture
  • Assist the People Team with special projects as needed
  • Think creatively, critically and often about ways to improve the employee experience and office operations
  • Support the recruiting team as the point person for onsite candidates, creating a warm and welcoming experience

Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock Options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • SpringFrameworks

Location

95 3rd Street , San Francisco, CA 94103

What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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