About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the Position

Our People team is called the Krakenite Experience (KX) team, and we aim to become a world leader in People Experience. Working with the world's top talent, our diverse and forward‐thinking team is spread across 60+ countries. 

The Onboarding team is seeking a passionate and dynamic individual to join our team. As an Onboarding Administrator, you will work directly with the Onboarding Team, hiring managers, and a number of critical partner teams to provide the highest quality experience possible for incoming hires as they prepare to dive into their new life at Kraken. You will serve as the main point of contact for new hires, facilitate their set-up, introduce them to the company, and generally ensure that every aspect of their onboarding is smooth and successful. 

About You

You bring infectious enthusiasm and genuine human connection to your work and have a knack for facilitating group conversations and speaking publicly. You have a natural ability to build rapport with others. You are committed to bringing the highest level of quality in all aspects of your work. You have an eye for style, are methodical and detailed, and can balance both with a strong sense of urgency. You are comfortable with complexity and resilient in the face of blockers and challenges. You thrive in a fast-moving, frequently changing environment where the work you do has immediate and visible impact. You are proactive and results focused, have a collaborative mindset, and will approach our goal of providing the absolute best in class Onboarding experience with compassion and critical thought.

Responsibilities

• Liaise with internal teams for equipment and accounts provisioning, and administrative requirements
• Serve as point of contact for new hires and their managers during Onboarding
• Schedule, host and facilitate live Orientation sessions
• Contribute to ensuring that all Orientation content and documentation is correct, current, and complete at all times
• Contribute to development of current or future e-Learning materials pertaining to Onboarding
• Respond to queries from new hires, hiring managers, and other Krakenites about policy, procedure etc
• Projects as assigned
• Potential for travel requirement in future

Requirements

• Previous Onboarding experience or experience in a similar role
• Workday experience strongly preferred
• Passion for company culture and employee satisfaction
• Appreciation for privacy, security, “crypto values”, sound money, and can get along well with other Krakenites 
• Passion for cryptocurrency adoption and personal experience with crypto a plus
• Ability to prioritize and make decisions independently and proactively
• Wizard-level organizational skills
• Critical thinking - you know how to identify process issues and propose intelligent solutions
• Stellar communication skills - you are responsive, empathetic, and reliable
• Proficient in written and verbal English
• Proficient with Google Suite and Apps, Mac/PC/Unix - generally tech savvy and willing and capable of picking up new systems
• Solid understanding of labor legislation and payroll process

Location Tagging: #US

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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