About Good Eggs

Good Eggs is the simplest way to feed your family, all week long. We’re an online grocery delivery service based in the Bay Area, offering absurdly fresh local produce, easy weeknight meal kits, everyday staples, and wine, beer, and spirits — everything you want and everything you need, delivered to your door.

We believe in...

• The positive impact of good food on our families, our community, and our environment.

• Sourcing local so there's less time and distance between the farm and your fridge.

• Investing in local foodmakers’ businesses as we grow ours.

• Paying our employees a living wage and working with producers who do the same.

We’ve focused on growing authentically, with our roots in the community and producers we serve, to create a healthy, sustainable business. Check out our blog.

As an operations supervisor you will be responsible for leading your team to deliver safety, quality, service and performance objectives. You will be responsible for the day-to-day warehouse activities including, but not limited to, work scheduling, staffing, supervisory tasks (coaching, guiding, counseling, administering discipline) and reporting related to performance.

You will lead and execute warehouse initiatives and maintain an environment focused on continuous improvement. You are responsible for creating a climate of open communication and innovation to generate ideas of continuous process improvement

Job Description

• Collaborate with managers to establish, communicate, and execute measurable operations goals that delivery uncompromised safety, quality, service, and performance results.
• Ensure proper staffing and training. Manage work schedules (vacation, holiday) for hourly employees.
• Meet and exceed productivity and performance objectives.
• Provide real-time information to teams for managing performance.
• Keep track of shift productivity, overtime, and downtime.
• Manage and control the overall warehouse workflow utilizing ideas and areas for improvement identified by the teams.
• Set clear expectations, lead a high performing team; implement systems that deliver repeatable and reliable results.
• Organize team and processes to meet daily volume targets
• Establish a culture of continuous improvement to maintain industry excellence.
• Train team members to anticipate challenges before they arise and lead root cause analysis when needed.
• Provide coaching, training, and development to all team members.
• Act as a resource for the team to set them up for success.
• Participate in coaching sessions and team meetings
• Have a positive and motivational tone with the team
• Apply recognition and disciplinary actions as needed.
• Develop team members for future growth and succession planning.
• Contribute to the development of effective employee training programs resulting in a cross-trained and agile workforce
• Write informative or operational reports and work on special projects as needed.
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
• Manage 20-25 direct reports

Minimum Level Of Education Required

• High school diploma or equivalent required. College degree is a plus

Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience

• Minimum 2-4 years of related experience with majority of that time in a leadership capacity leading and directing teams.

Minimum Training And/Or Experience Required

• Experience in a manufacturing/distribution or other warehouse environment preferred.
• Strong experience and proficiency with computer systems and related software preferred
• Experience in process improvement (Six Sigma, 5S, Kaizen) is desirable

Minimum Skills Required

• Developed leadership skills: Ability to motivate, mentor, coach and influence people.
• Effectively communicates upwardly and laterally on all essential matters using the proper written or verbal medium.
• Be able to multitask in a fast-paced environment.
• Excellent decision-making and problem-solving skills.
• Outstanding communication skills
• Leading people to develop analytical, decision-making, and problem-solving skills to create an empowered workforce.
• Proficient with computers, including experience with RF, Excel, Access, and other scheduling and planning tools.
• Able to track performance and align against goals.
• Independent thinker.

Why work for Good Eggs?

• We're working to build the most loved, most profitable, purpose-driven food community in the world

• Working for a purpose driven company who cares about people

• Incredible work environment with passionate, accomplished team members

• Most of all -- Good Eggs offers an opportunity to use your energy, creativity and enthusiasm to participate in building a better food system.

• Locally sourced, chef-prepared, family-style team lunches!

• Benefits include employer assisted health, dental, vision, life and disability insurance, 401k, Equity, Flexible spending accounts (FSA), 20% off groceries + free delivery, Flex vacation + 10 holidays, Generous parental leave, & opportunity for an unpaid sabbatical: after 2 years.

Good Eggs provides equal employment opportunities for team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability in accordance with local, state and federal guidelines. We hire and promote individuals based on their qualifications for the position to be filled. We are committed to creating a diverse and inclusive workforce.