Rippling’s premise is that businesses should have a single system for employee information across every department within the company. That’s not the way it works today.
Rippling houses employee records to allow businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system. In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling HQ is in San Francisco and has raised $60M in Series A funding from top-tier investors, including Kleiner Perkins, Initialized, DFJ, and Y Combinator.
About The Role
Our Support team is committed to helping customers realize the full potential of Rippling. Today, we offer fast, efficient support via email, but as our customer base has grown, our users have become more diverse. We plan to broaden our offering to include more sophisticated ways to engage with our team, and we’re hiring a team to make it happen.
This role will have a large impact on our customers and our business, and will be very high profile within the company. The role includes people, product, operational and financial management, and evolves into a general management position with direct responsibility over an integrated P&L. If you thrive under pressure, love dealing with ambiguity, and are a zero-to-one builder, this role may be an exciting opportunity for you.
What You'll Do:
- Own the product roadmap based on customer input for this new product capability
- Work with engineering to build these capabilities into our product
- Hire customer-facing staff and managing their performance
- Launch the product, and ensuring it is marketed and sold correctly in partnership with our marketing and sales teams
- Manage the P&L around the product line
Qualifications:
- Bachelor's degree in any discipline with strong academic performance
- 6+ years of work experience with experience with:
- launching a new product line or service
- synthesizing information, formulating a strategy and executing
- hiring and training a team
- working in cross-functional environment
- managing partners and clearly expressing a point a view
- BONUS: understanding of HR or IT functions
- BONUS: experience with Zendesk, Jira or related tools
If you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Benefits:
- Medical, Dental, Vision, FSA, HSA, Commuter, Life and Disability Benefits
- Uncapped PTO
- Flexible work hours
- Generous parental leave
- Transgender health insurance coverage
- Great compensation package (salary, equity)
- Meeting-light culture
- Onsite meals
Rippling is an equal opportunity employer.