Procurement Operations Manager

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The Sourcing & Procurement Operations team is responsible for driving operational efficiency by connecting DoorDash employees with transparent and easy-to-use services by optimizing and balancing our business needs. You will lead solutioning to solve employee problems, ensure seamless execution of cross-functional initiatives, and partner with our peer teams to improve our Procurement platform.

About the Role

In a typical day, the Procurement Operations Manager will 1) actively work with our third-party service providers (BPO) and retained teams to ensure delivery is up to specifications; 2) managing and monitoring the educational/training material for users and service providers is current; 3) assess the value of a new operational initiative; 4) run and refine experiments to drive process/tool efficiency; 5) dive into data to explain product performance at the lowest level of detail, and; 6) work side-by-side with external teams to develop our future services.

This role will lead improvement projects around the tools we regularly use, such as Coupa P2P, Conga Contracts (in Salesforce), and Jira.

You’re Excited About This Opportunity Because You Will...

  • Strategize - Innovate and execute scalable new back-office initiatives
  • Experiment – Use process-driven decision making and sound business judgment to run tests on everything from turn-around times to the execution of operations.
  • Analyze – Build processes to evaluate the economic and strategic costs and benefits of various programs and experiments
  • Influence – Work cross-functionally with our Procurement Operations, Legal, Accounting, IT, Finance, etc. teams to drive strategic initiatives and harness opportunities
  • Launch - Bring consumer facing campaigns to life and ensure a seamless user experience

We’re Excited About You Because

  • Problem solver – You can independently translate a high-level Procurement vision into actionable plans
  • Relentless operator – You roll up your sleeves and do whatever it takes to execute at the lowest level of detail
  • Collaborator – You can build relationships with and motivate people at all levels and job functions inside and outside of the company
  • Systems thinker – You think in terms of scalable process and long-term vision and can build the infrastructure to get there
  • Self-starter – You are naturally curious and have a bias towards action
  • You’re analytical – You let data win arguments and uncover opportunity areas, and you’re comfortable pulling your own data in SQL or modeling in Excel.
  • You have 5+ years of experience – You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals.

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
    We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States: also in Australia and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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Location

Our office is located in the SOMA district, walking distance to many restaurants, bars, and public transportation.

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