Program Lead
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is committed to delivering products and services to its merchants in the most efficient and effective way possible to support long-term growth and ongoing revenue generation!
As a Program lead, Enterprise Delivery, you will use your project management skills to serve as the hub for internal cross-functional support teams to deliver key business initiatives to one of Affirm’s largest merchant partners. The person will drive executional excellence leading a portfolio of programs and will help drive prioritization, provide transparency across programs, and set program and project management standards, working in tandem with the Commercial business operations team. This person must understand how to apply project management tenets and tools to optimize the planning and implementation of strategic projects and initiatives.
In addition to internal Affirm operations, the role will also ensure flawless delivery to the merchant, coordinating external client meetings, agendas and results in a fast paced environment.
What You'll Need to Succeed:
We are looking for a problem-solver who is an effective doer who also has a high degree of business insight. They need to deeply understand Affirm’s business, merchants, client success team and rapidly demonstrate impact and value to the organization. The role requires outstanding relationship and project management skills to successfully track, schedule, and coordinate internal delivery functions from design to execution. Candidates should thrive in high-growth and fast-paced environments, be forward-thinking and work autonomously.
What you'll do:
- Lead overall project plan and inputs from Affirm cross-functional teams, ensure initiatives hit achievement targets, and call out when at-risk
- Use tracking and project management tools such as Google Sheets and Asana to supervise and communicate project statuses at an achievement and task level
- Lead and facilitate stand-up meetings of cross-functional partners
- Support business process standardization via standard methodology by sharing insights with business unit counterparts and positively contributing to a culture of standardization
- Roll out efficiency tools and documentation tools to improve efficiency in cross functional projects
What we look for:
- 5-8 years of program management experience ideally in a high-tech professional environment
- Experience coordinating inputs from many (40-50+) cross-functional partners to support the execution of technical and/or business solutions
- Collaborative and not afraid to approach partners to move projects forward
- Highly-organized and with high attention to detail
- Able to anticipate risk areas and raise as vital
- Able to deliver against timelines, often under pressure
- Strong meeting facilitation skills
- Experience with enterprise client management
- Strong written and verbal communication skills
- Knowledge of marketing technologies, SaaS, and e-commerce preferred
- Experience with business process analysis and/or consulting preferred
Location
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Please note that visa sponsorship is not available for this position.
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Check out our remote-first approach to learn more about the new ways we work.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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