Retail Strategy and Operations Manager
Our Company
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Opportunity
We’re looking for a data-driven, detail-oriented strategic thought partner and operator to help scale our Retail business. The role will blend strategy and execution and will have a direct impact on how the business grows and evolves. You will work closely with the VP of Retail, the broader North American Retail team and its global cross-functional partners.
We are much more than our job descriptions, but here’s where you will begin….
-Lead project management related to scaling & growing the Retail business
-Develop business framework and provide analytical support to drive ambitious market growth objectives
-Manage & facilitate the onboarding experience for new Retailers, from demonstrating the technology experience, leading integration, product testing, marketing, settlements, reporting, and customer service
Who are you?
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
You’ll have a passion for…
-Cross-functional influencer, ability to collaborate with sales, marketing or technical teams
-Curious, self-motivated, bias-for-action (“no task is too small” mentality)
-Technologically savvy or ability to learn new tools quickly - familiar with Google Suite, project management, video conferencing, business intelligence tools, SQL or other querying languages (or appetite to learn)
-Detail-oriented and an organized thinker - someone who is excited to help develop structure and processes around new business challenges
-A highly organized “doer” with an exceptional ability to multitask, take initiative & execute
-4-8 years experience in consulting, strategy, business development, operations, technology, banking, analytics experience
-Enthusiastic about learning and willing to jump in and help wherever is needed
-Bachelor’s Degree preferred, or equivalent combination of education and experience
-High-growth start-up or retail experience is a plus
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan. We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents. We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply
We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!
Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.