Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Are you enthralled by customer and marketing platforms to transform the way we interact with B2B and B2C customers at scale? Do you want to be a leading player of the customer omnichannel transformation for Atlassian?

The Marketing Technology team is looking for a Senior Business Systems Analyst to take detailed accountability for unleashing the power of our demand generation marketing platforms that manage customer data (customer data platform), events, attribution, analytics and audience orchestration. The Marketing and Sales Technology is the go to market technology partner powering the customer lifecycle to grow cloud recurring revenue sustainably.

In this role, you'll be the functional point person who is the subject matter expert on several platforms across the marketing lead-to-opportunity lifecycle, that enable a seamless account-based and contact-based customer experience.

You are the bridge between the marketing engineering team, demand generation and marketing operations teams; collaborating with stakeholders to gather and propose requirements, design solutions and integrations with technical teams, write exceptional user stories for engineers, perform user acceptance testing and provide post-production support then measure its impact to the customer.

In other words, you take marketing teams' dreams and make them real.

In your first six months you will:

• Be an integral, self-starting part of a leading team by enabling capabilities, configurations and data sources that unlock impactful business use-cases.
• Identify and lead several projects from ambiguous business problem to detailed, quality requirements that deliver, enhance and maintain new and existing sales capability and exceptional customer experiences.
• Partner with business teams and be known as a proactive partner who can confidently deliver measurable solutions that enable key business goals.
• Ensure that high quality data is going in, being used appropriately, and producing measurable results.
• Work alongside a team of product managers, systems architects, business systems analysts, developers to deliver easily.
• Train, partner, and empower our marketing teams on the true potential of CDP and related platforms.

You might be a good fit if you:

• Have 10+ years of experience in marketing management platforms including but not limited to: customer data (customer data platform), events, attribution, marketing automation (preferably Marketo), analytics, audience orchestration and other marketing platforms used for frictionless account and contact-based marketing.
• Strong design and implementation experience delivering for marketing motions (including high-touch, low-touch and solution selling) from lead to the full managed customer lifecycle (upsell, cross-sell, retain).
• Solid grasp of lead-to-opportunity marketing capabilities, processes and technology that enables smooth marketing operations.
• Experience working in subscription environments for recurring revenue cloud products, supporting demand generation marketing teams.
• Experience in lead-to-opportunity process enablement, functional design, integration and automation of marketing platforms into data sources and related platforms.
• Experience with Salesforce CRM products and extensions.
• Experience and exposure to data analytics.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.